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Verified
5/5

2015-06-12

"Great products! Totally satisfied!"


Verified
5/5

2015-03-09

"Very Satisfied,overall satisfaction"


Verified
5/5

2015-03-09

"I ordered some of the most expensive items they carry a chain and matching bracelet, however the chain was the wrong weight and width and did not match the size of the bracelet. I called several times and only got a voicemail, however Mary replied to my email and after several back and forth emails and eventually having to threaten them with going public on my highly followed twitter account and high traffic website they replied with a solution and sent me the right size and weighted chain that was actually a lot more in weight than the chain listed. The clasps don't match the bracelet, but the chain is flawless and the extra weight made up for any discrepancies. Overall they are a good company and will do the right thing in the end if you have a problem. Good email communication and fast response. I think the problem is that they may not be fully inspecting the products sent from the manufacturer, which lead to issues with customer satisfaction. They also honored a 2 year old discount and store credit I was issued due to a problem with the postal service, which wasn't their fault to begin with. I will be buying from them again and would recommend them to others! "

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Verified
5/5

2015-03-03

"I was very satisfied with the bracelet. The size and weight is very impressive. Keep up the good work. "


Verified
5/5

2015-02-25

"I'm very pleased the way my order was handle."


Verified
5/5

2015-01-18

"very happy with the different items to pick from and the delivery is awesome had no trouble with any part of the order very happy with items will keep ordering from you i am one very happy customer "


Verified
5/5

2015-01-13

"Just what I wanted! Exactly the same item in the picture, they answered every question that I had, fast shipping, 3rd buy and continuing. Thanks!"


Verified
5/5

2015-01-06

"Thug Fashion shipped my order promptly and I am very satisfied with the product."

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Verified
5/5

2015-01-01

"The quality of the product is amazing, one thing I do need to say is it needs an updated tutorial link on the website. It took me about an hour to figure out how to put the grillz into my mouth because the tutorial on the website no longer works. "


Verified
1/5

2014-12-29

"Didn't receive what I ordered and have called the customer service number for the past 3 Days and only getting a recording. Very disappointed in the service and company as a whole. Would like a refund but can't take to no one"


Verified
1/5

2014-12-25

"Item was late but that is the holidays for you."

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Verified
1/5

2014-12-18

"I've purchased", a rhodium skull pendant!, and they said platinum like chain included, but never received one!,with my purchase", I'll give thug fashion", a one star!."

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Verified
5/5

2014-12-18

"Excellent Products Thanks"


Verified
5/5

2014-12-18

"Very easy to ordering, reasonable pricing and very fast shipping, overall good product."


Verified
5/5

2014-12-16

"I am very happy, I was afraid I would not have it in time (I live in France) but hey I just received my order, and the dog tag matches the item description on the web site. It is a surprise for my boyfriend, and I know he will like it. I will order again, it is a cool e-store. "

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