"Ordering, Discount and Parts Employees Excellent."

"I called your parts department to ask about the cost of a replacement key fob for my 2020 Prius Prime and to make an appointment to have it programmed. He told me it was $235.58. I told him I was sure that it came up at $141.63 when I Googled it earlier that morning. He then tells me that you have an online store where parts are discounted. (autoparts.thompsonstoyota.com). Why wouldn't he tell me that in the first place? I ordered the part and will pick it up on Monday. Thompson Toyota did not make a good first impression on me so I'll be taking it to Wayne's Locksmith for programming. "

"Items arrived in an around a week, matching my order. Only thing that would have improved the experience is some kind of shipping notification / expected delivery date. "