ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
5/5

2012-04-03

"This was my first order from thebrakeguys.com
I shopped around quite a bit and they had the best price. Since it was my first order, I wasn't sure what to expect for service. Searching their website for what I wanted was easy and the order process was simple. My parts were shipped quickly. When my parts arrived I found that one of the boxes was torn and had been re-taped, and one of the parts was missing. I contacted thebrakeguys by email and got a fast response. They were going to follow up with the shipping company, but also immediately sent out a replacement part. I felt compelled to do this very positive review because of the excellent customer service. Oh, they gave me a discount on my next order also.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A