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Verified
5/5

2015-02-16

"I actually had a very positive experience with The Shutterbug. I ordered the Sony A77II from them and a few days after I ordered it, Sony started shipping it with a free grip. I contacted the store and asked them to ship me the grip, which they agreed to do. Unfortunately, they were out of stock at the time, but promised to send me a grip as soon as they received a fresh consignment. They were true to there word and promptly sent me the grip with free shipping!"

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Verified
1/5

2011-08-24

"Have you ever returned your purchase with cash the next day and had to wait 3 weeks for a check drawn on a N.Y. Bank? I did. I have never heard of that before and the staff was rude and acted like I was wrong for not understanding their policy. I will never buy from them again and I will forever let the world know of their ridiculous policy.
p.s. It was for $47.49.
"

Detailed Review Benchmark + -
Pricing of products and services
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Overall customer service
Product Returns/Refunds/Exchanges