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1/5

2002-11-10

"-This is an update from a post about 5 pages back. This is the update that I completely forgot to add.

Well, I finally got the second stick after 2 weeks and once again, it was junk. I took this stick to my local computer store and had it tested, guess what, it's junk. Of course, I am not surprised after reading some of the articles on the internet about this company being just one of several names for a business that is supposedly dealing in "shady" business practices. I'm not sure if it's true, but it does make you wonder when you can't get a product that works, can't get any customer service, and then get a 512 stick of ram, that posts as 256 and causes your computer to crash.
"

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1/5

2002-09-16

"I have opened police report and have an ongoing investigation. PLEASE email all your complaints and orders to ****@****. I promise to do everything to get your money back!


This is their new explaination. They were 'bought' out. TOo bad the information I have submitted has been USEFUL and they are in trouble.

http://www.abilitywholesale.com/store.asp

No Service, No support, Defective Fraudulent Products, AKA Central COmputers, OCZTech, Read Below:

This company advertised pc2700 memory which would only run stable at pc1600 cas2.5. Would not return messages and had only advertised a long distance number for support. No email was replied to (send more than 30 over the course of weeks), and no attempts have been made on their behalf to right the situation. I will list the following contact information for them since I have done quite a bit of digging for this. www.webuildpcs.com AKA: www.ocztech.com www.central-computers.com www.athlonoc.com www.abilitycomputers.com www.theoverclockerzstore.com ...amost others..they are doing business under the umbrella of CenCom which stands for Central Computers. There are two address I have come up with for sure: Cen Com, Inc 3287 Willowcreek Rd Portage, IN 46368 and: CENTRAL COMPUTERS 6335 ROBINS ROAD PORTAGE, IN 46368 They have the following webmaster: Eric Hull Who may be reached at: ****@**** They list the following phone numbers: Phone: ***-***-**** Fax ***-***-**** BUT I HAVE FOUND A TOLL FREE NUMBER: 1-***-***-**** The better business bureau of NW Indian can be found here: http://www.nwin.bbb.org/ And their local Police and detective bureau is here: http://www.ci.portage.in.us/police/detective_bureau.htm And aparently you can lease THEIR OFFICE LOCATION here: http://www.portageindianachamber.com/ecodev.phtml (3287 Willowcreek Rd) - CHECK IT OUT. i CAN BE REACHED AT ****@**** FOR FURTHER COMPLAINTS. I WILL BE REGISTERING THIS WITH THE INDIANA ATTORNEY GENERALS OFFICE WHICH CAN BE FOUND HERE: http://www.in.gov/attorneygeneral/


GoodAdvise

comments posted: 0
user type: professional

No Service, No support, Defective Fraudulent Products, AKA Central COmputers, OCZTech, Read Below:

This company advertised pc2700 memory which would only run stable at pc1600 cas2.5. Would not return messages and had only advertised a long distance number for support. No email was replied to (send more than 30 over the course of weeks), and no attempts have been made on their behalf to right the situation. I will list the following contact information for them since I have done quite a bit of digging for this. www.webuildpcs.com AKA: www.ocztech.com www.central-computers.com www.athlonoc.com www.abilitycomputers.com www.theoverclockerzstore.com ...amost others..they are doing business under the umbrella of CenCom which stands for Central Computers. There are two address I have come up with for sure: Cen Com, Inc 3287 Willowcreek Rd Portage, IN 46368 and: CENTRAL COMPUTERS 6335 ROBINS ROAD PORTAGE, IN 46368 They have the following webmaster: Eric Hull Who may be reached at: ****@**** They list the following phone numbers: Phone: ***-***-**** Fax ***-***-**** BUT I HAVE FOUND A TOLL FREE NUMBER: 1-***-***-**** The better business bureau of NW Indian can be found here: http://www.nwin.bbb.org/ And their local Police and detective bureau is here: http://www.ci.portage.in.us/police/detective_bureau.htm And aparently you can lease THEIR OFFICE LOCATION here: http://www.portageindianachamber.com/ecodev.phtml (3287 Willowcreek Rd) - CHECK IT OUT. i CAN BE REACHED AT ****@**** FOR FURTHER COMPLAINTS. I WILL BE REGISTERING THIS WITH THE INDIANA ATTORNEY GENERALS OFFICE WHICH CAN BE FOUND HERE: http://www.in.gov/attorneygeneral/
"

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1/5

2002-04-20

"The worst company I have ever made a purchase from. Oh I got the Voodoo5 5500 from them finally, like two months later. On top of this, they lap their heatsinks for hardware sites to review, but don't lap the ones they sell to their customers. They are VERY dishonest people. Only those who post below, and above, saying they would buy again are those who have actually been lucky. When it all comes down, customers should NOT be lucky to get their products. They are a company that makes the USA look bad!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being easy to reach
Being knowledgeable
Making decisions on their own
Being trustworthy
Resolving problems
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

1/5

2002-03-27

"No Service, No support, Defective Fraudulent Products, AKA Central COmputers, OCZTech, WEbuildPCS, Read Below:

This company advertised pc2700 memory which would only run stable at pc1600 cas2.5. Would not return messages and had only advertised a long distance number for support. No email was replied to (send more than 30 over the course of weeks), and no attempts have been made on their behalf to right the situation. I will list the following contact information for them since I have done quite a bit of digging for this. www.webuildpcs.com AKA: www.ocztech.com www.central-computers.com www.athlonoc.com www.abilitycomputers.com www.theoverclockerzstore.com ...amost others..they are doing business under the umbrella of CenCom which stands for Central Computers. There are two address I have come up with for sure: Cen Com, Inc 3287 Willowcreek Rd Portage, IN 46368 and: CENTRAL COMPUTERS 6335 ROBINS ROAD PORTAGE, IN 46368 They have the following webmaster: Eric Hull Who may be reached at: ****@**** They list the following phone numbers: Phone: ***-***-**** Fax ***-***-**** BUT I HAVE FOUND A TOLL FREE NUMBER: 1-***-***-**** The better business bureau of NW Indian can be found here: http://www.nwin.bbb.org/ And their local Police and detective bureau is here: http://www.ci.portage.in.us/police/detective_bureau.htm And aparently you can lease THEIR OFFICE LOCATION here: http://www.portageindianachamber.com/ecodev.phtml (3287 Willowcreek Rd) - CHECK IT OUT. i CAN BE REACHED AT ****@**** FOR FURTHER COMPLAINTS. I WILL BE REGISTERING THIS WITH THE INDIANA ATTORNEY GENERALS OFFICE WHICH CAN BE FOUND HERE: http://www.in.gov/attorneygeneral/
"

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Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
N/A
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Being easy to reach
Making decisions on their own
Being trustworthy
Resolving problems
Being knowledgeable
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2002-03-25

"Ordered some heat sinks from them. No problem. Got shipping tracking number and all. Good guys to me."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service resolving problems
N/A
Customer service being knowledgeable
N/A
Customer service making decisions on their own
N/A
Customer service being easy to reach
N/A
Customer service being trustworthy
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2002-03-24

"Have these guys gone out of business: web site down for about two weeks?"

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Is trustworthy
N/A
Is easy to do business with
N/A
Is consumer focused
N/A
Likelihood of customers making future purchases
N/A
Likelihood of customer recommendations
Overall product shipping and delivery process
N/A
Being updated on the exact date the delivery was sent
N/A
Delivering products on-time
N/A
Ease of checking delivery status
N/A
Delivering products damage free
N/A
Variety of brands and products offered
Overall quality of ordering process
N/A
N/A
Overall technical support
N/A
Overall customer service

2/5

2002-03-13

"I ordered a barebones system from OCZ and the shipping was horrible! It took almost a month before it finally arrived. I even sent daily e-mails and called their customer service (long distance) and never got replies. However, since it has been shipped, it has been running perfectly and I am happy with the product, but not the service."

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Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall technical support
Being knowledgeable
Being easy to reach
Making decisions on their own
Resolving problems
Being trustworthy
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2002-03-13

"These guys were great to deal with. I ordered a power supply, 256 MB of PC-2400, a copper shim, and a heatsink. My order arrived within a week of placement. Their website lets you track the status of your order, which I found very handy. Everything worked perfectly when it arrived. I have the PC-2400 running at its rated 150 mhz FSB without a problem."

Detailed Review Benchmark + -
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Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being trustworthy
N/A
Customer service making decisions on their own
N/A
Customer service being easy to reach
N/A
Customer service resolving problems
N/A
Customer service being knowledgeable
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

1/5

2002-03-12

"Company does not notify you when items are placed on backorder. On hold waits for Support have been longer than 3 hours."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall technical support
Being trustworthy
Being easy to reach
Making decisions on their own
Being knowledgeable
Resolving problems
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site