"up until today, my experience had been good. just received our item today and it had minor damage from shipping. when i called to let them know, there was a message that the number was disconnected. their website is no longer up. appears they closed up shop. thankfully the damage to my item is fixable as i'm afraid if i refused delivery, i never would have received a new one or my money back. "

"Honest vendor. Very good service."

"We have purchased product on two occasions from The Furniture Butler and have come to the conclusion that these folks really do care about customer service. Our first purchase had shipping damage and they took care of it promptly and to our satisfaction. We have recommended this site to all of our friends."