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Product & services pricing
2.50/5
Chance of future purchase:
2.50/5
Shipping & packaging:
2.50/5
Customer service:
2.50/5
Return/Replacement policy:
2.50/5


Verified
5/5

2024-02-07

Great!

"My books came on time and I was able to purchase them cheaper than any other website. Easy to follow my shipment and my books were here on time for my classes. I will use you guys again next semester!"

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Verified
1/5

2024-02-03

**** poor customer service

"Ordered a book, they took the money, then almost a week later. They emailed that the book was sold out. Didn't contact me first cancelled the order, an I had to wait for the refund. Site wouldn't let me choose expedited shipping. Then purchased lightly used on Ebay for less than 1/2 the price. Rip off."

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1/5

2023-10-24

Terrible Packaging and Refund Rip-Off

"I do not recommend using Textbookrush as they do not package properly. A company shouldn't place a book that cost nearly $70 into a thin plastic bag and expect it to arrive intact at its destination. Then, to rub salt in the wound, Textbookrush's system DOES NOT provide free return shipping for books that have been damaged due to their poor packaging methods."

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4/5

2023-03-15

Thank

"One of the fastest book buybacks I've ever experienced. The prices I was quoted were honored, and shipping was free. Thank you for a great experience."

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1/5

2022-04-22

Horrific - DO NOT USE

"Scammed me out of my money. NEVER use textbookrush. "


5/5

2021-08-10

Books103

"Great, receive my funds within 1-2 days. Thank you textbook rush!!"

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5/5

2021-06-18

Customer Service is incredible

"I had a great time selling one of my old textbooks using this service. They were incredibly communicative and continued to be so throughout the entire process. The procedure was extremely transparent, which I appreciated. I knew precisely what to do and how much they would pay from the start. I expected it to be a little fishy, but I was completely incorrect. Thank you very much!"


1/5

2021-02-10

Terrible company

"Ordered a book on 1-7-2021 and still hasn't arrived. Paid extra for 6 day shipping. 30 days later and still no book. They ship media mail, which is the slowest cheapest way possible. Students buy books for class and they ship media mail even when you pay for rush shipping.

Several emails later and still no refund that they promised. Made a compliant on BBB. They have so many complaints. Check out that website befotre you order with this company.
"

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5/5

2021-02-08

Spark some Joy and Sell Your Textbooks

"I had textbooks that were about 10 years old, and while I ended up having to throw away/recycle most of them, textbookrush took a few. I was able to have piece of mind knowing they could have another life and also had a little bit of cash on hand. They gave clear instructions, held to their quote, and allowed me to check a huge stack of books."

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2/5

2021-01-30

Poor customer service

"I'm a nurse graduate and sold my books to Textbook rush. Was quoted a price for 5 books! When received quote it was $62.26 less then excepted. Textbook rush only paid me for 4 books. I had two copies of the same book and they only paid me for one of the books. Reached out to them several times with no answer on this matter. All my books were in excellent shape and I packed them in bubble wrap so they would not get damaged. Very disappointed with the customer service and the no response on this matter. I got of sold this books somewhere else and not of lost out on $62.26.
Carla
"

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5/5

2021-01-28

Easy, trusted, fast

"I sold two books easily and would use TextbookRush again!"

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1/5

2021-01-26

Never got my money

"I never got but check from them."

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Verified
5/5

2021-01-20

Sell Back Recommended

"Great experience selling back textbooks."


Verified
5/5

2021-01-20

Quick and Easy

"I was thrilled to be able to sell a textbook back with such ease. The process was laid out clearly, and the payment processed almost as soon as they received the book."

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Verified
5/5

2021-01-20

5 stars

"The best by back program around!!!!!!!!!"

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