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Product & services pricing
3.46/5
Chance of future purchase:
3.66/5
Shipping & packaging:
3.96/5
Customer service:
3.75/5
Return/Replacement policy:
3.57/5


5/5

2024-01-10

Good

"Good customer service and fast shipping good quality clothing "

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4/5

2023-12-31

Good prices, good service

"Everything was pretty good in my experience with the website"

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2/5

2023-12-30

Poor service and late delivery

"I ordered a head racquet on 12/18 and told it was 2 day UPS delivery for a Christmas gift. Unfortunately, it didn't arrive until after Christmas. I called their customer service department a number of times and was assured it had been shipped. Never got any shipping information until after Christmas on the same day it was delivered. I probably won't use them given the customer service runaround and slow delivery.
Keith Quint, MD
"

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5/5

2023-12-25

Ordering from Qatar

"Hassle free ordering. Received the package in good condition and in less than 10days… "

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5/5

2023-12-22

great prices on the racket and apparel

"fast shipping and supper happy with purchase. loved the free stringing with new racket"

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5/5

2023-12-19

Tennis Express Review

"The people at T. E. were very helpful and delivery of my orders was very good. I would recommend them to anyone who is interested in tennis goods."

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5/5

2023-12-19

Absolutely great Online Store for Tennis Gear

"Tennis Express delivered my racquet with lightning speed, and their support and demo program are top-notch. Big thanks and highly recommend!"

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1/5

2023-12-15

bad website and costumer service

"Placed an order at their website , filled all required fields including shipping address, decide to pay by paypal, they ship for the wrong address , contacted them at the same day asking to correct their mistake; costumer service say they can do nothing as their system automatically switches the address in paypal purchases. Wouldn't it be nice if they tell their costumer about it or even better if they don't require a shipping address in their website since it useless.As well as their costumer service."

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1/5

2023-11-30

Too short in length

"Never tried Babalot, though, I buy new shoes every 3 months. My shoes wear out at this rate from lots of pickleball play. Reviews were mixed on size accuracy. I’ve always buy a size 7 so I thought I would chance the final sale. My toes touch the end of the shoe; I just can’t wear them. If you buy get up half a size. Width is normal. Hope they sell on Marketplace :^)"

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2/5

2023-11-23

Nice racquet, wrong timing

"I ordered the Volkl V Cell 7 racquet on November 15 and received it in a timely manner. The day after I received the racquet, I noticed via an e-mail there was a price drop of $40.00 on the racquet. I've been a customer for a number of years and was disappointed that Tennis Express did not advise me of the impending price adjustment. "

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5/5

2023-11-18

I had 2 demo rackets...and bought one in return

"I was testing 2 rackets, and was happy with the results. I was willing to keep one of them, but this was not allowed (my guess is the logistics goes wrong), so, I bought one new one, same brand and model (Yonex 100d)"


5/5

2023-11-13

Great price for great product

"I bought a Head tennis racquet that was 50% off for my son (he's 40 and just getting back into the game) and he LOVES it. It arrived quickly and everything was wonderful. "

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1/5

2023-11-11

Item description decieving

"I am a returning customer who bought a good mesh tennis shoe several years ago. I read the description of New Balance 696v tennis shoe. It said "breathable mesh". I received a hard surfaced shoe without a mesh upper. They gave me a discount which made sure it was a few pennies below the price where shipping was included and returns were free. "

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5/5

2023-11-09

Quick, accurate order

"Bag was the best price I could find on line. It arrived a few days after I ordered it. Based on the reviews and the photos, it was exactly what I expected "

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5/5

2023-11-03

Great selection

"I have purchased about 6 pairs of tennis sneakers from them because of their great pricing and I have yet to be disappointed"

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