ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.75/5
Chance of future purchase:
3.89/5
Shipping & packaging:
3.89/5
Customer service:
3.89/5
Return/Replacement policy:
3.75/5


5/5

2024-04-17

Best customer service

"I was blown away at Teepublic's replacement policy. It was my own fault that I choose the wrong size, and they still replaced it for me! You can't go wrong with this company."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-04-03

Excellent customer service

"I have purchased a few t-shirts from Teepublic over the years. Good quality, original designs. Recently I purchased the wrong size t-shirts and was sent the correct size free of charge. The customer service is second to none. I would highly recommend purchasing from Teepublic again. Thanks guys :)"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-04-02

As good as it gets

"I have been a Teepublic customer for several years. I can honestly say that they are second to no one when it comes to customer service.
I buy a lot of tee shirts and I would never give my business to anyone else including Amazon.
If for ANY reason I'm not thrilled with my shirt, they will make it right no matter what. It amounts to worry-free shopping and I can't recommend this company strongly enough.
Did I mention the selection? Any theme or band or movie, they are certain to have it.
Highly recommended!!!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Overall customer service

5/5

2024-03-29

Best online company ever

"These guys are the best. Very professional. Customer service is top notch. They reply promptly to emails. They went an extra mile with me. I ordered 5 items, all of them wrong sizes. I was away for 4 months when the items were delivered. Their policy says no exchanges after 60 days but when i explained that i was away they understood and ordered new sizes right away at no cost. But the best part is they told me not return the originals, they just said donate them or give someone. Now how awesome is that?? 10/10 guys "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-03-26

My Experience With TeePublic

"I’ve purchased several tee shirts in the past year with TeePublic, the most recent just 3 weeks ago. They are an excellent company, they are very professional & their products are sensational. I totally support this company & will continue to do so. I get many compliments on all of my tees & I’ve told many friends about this company. If I order the wrong size, which unfortunately happens to me, they exchange it without hassle & send a new one with no questions asked & no return of the other. Great company! Keep up the good work, you are much appreciated by this chick from SI NY! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-02-08

Purchased 4 Shirts

"I needed to exchange two shirts bc they were the wrong size & customer service took care of it right away & also let me keep the shirts I was going to return & in today’s day & age who does that? Well TeePublic did & thats really cool. Their tee shirts are of good quality & some of the designs are really beautiful & all of them are created by independent artists & so when you buy these shirts you are supporting them so that’s another thing I like & I am going to tell all my friends to check it out. Happy shopping"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-02-08

I'm a fan

"I ordered a shirt, the shirt was printed and it got to me. The size of the shirt ran small, as they often do. I sighed and prepared myself for the hassle that I knew would come with trying to make this issue right. I contacted them with the link at the bottom of their order email that comes with purchases. They asked what they could do to fix the problem. I explained that the shirt fit too small and that I'd need a larger size and I offered to pay the shipping. They confirmed the change needed and told me I would not have to pay for anything. The new order was made and now all I have to do is wait for the new shirt. All of that happened over the course of hours in a single day. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-01-24

Fluffy Pillows!

"I can’t rave enough about the product I received. The pillows are big and fluffy and the material is sturdy like canvas but soft like cotton. The printing is beautiful. I will be recommending them to anyone and everyone!
Shipping was quicker than expected as well. All around A+
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

1/5

2023-11-21

Avoid at all costs

"So, ordered 5 shirts. And, up until they arrived, I was quite excited to get them.
So, there are no pros about these items.
Cons. The material is VERY thin. It's supposed to be t-shirt material. Instead it's more like undershirt material. Extremely thin.
The logs are all iron on's. Nothing is printed, just all cheap iron on's that'll just peel off after a few washes. I always wash my print shirts in cold water, cold rinse and always hang dry. That won't help these. These are guaranteed to peel fast. That's how cheap they are.
The sizing is just a disaster. All 5 shirts are different sizes. I wear an XL. So, I ordered XL's. Every shirt is off. They range from M to L. That's it. They crazy tight. And, after a wash they're just going to get tighter.
Avoid these guys. There is no quality control.
And something tells me getting a refund is going to be a nightmare.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-10-16

Exceeded my expectations with product quality and exceptional customer service

"

TeeShirts
Verified
Exceptional quality and customer service!!!!
Exceptional customer service!!!!
Wish I could give 10 stars. 
First, the quality of the shirt was very good. I have bought shirts on both eBay and Etsy and have never had the quality of the shirts I received. 
Quite often, I have to actually try on the shirt as I am on the cusp between a medium and a large. 
In my case, I ordered a medium and was very surprised at the turnaround speed from order or delivery. 
When I received the shirt I was surprised at the high quality of the artwork and of the shirt fabric.
I then tried the shirt on only to discover that I should have ordered the size L (large), and not the M (medium). 
That said, I emailed Teepublic customer service to initiate a return (if at all possible) and to exchange the shirt for a size L (large) as opposed to a M (medium). They told me no problem whatsoever, they would have a replacement out to me ASAP and at no additional shipping costs. 
Lastly, the largest surprise was when I asked how I was to return the shirt and they stated no problem, no need to return the single shirt. This company has exceeded my expectations in all areas. This company will definitely receive more business from me.

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-10-13

Great products, Great service!

"My first order with TeePublic was about 3 weeks ago, and I loved the t-shirt and hoodie I got. However, both were a size too small. Not a problem! Just like they promise, TeePublic made it right. They were happy to replace each with the new size I needed, and at no additional cost to me. Since then I have ordered two more things, and both have been 100% what I had hoped for. I will be a long time customer, as I really like customized t-shirts. I especially love how with TeePublic you can select your t-shirt fabric style between classic, extra soft, heavyweight, V-neck, eco, and premium."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-10-10

Great problem resolution!

"I had some dissatisfaction when my order first arrived. I contacted them with my concern and they were quick to respond and find a solution. We had some back and forth with getting communication clear, which was as much my issue as theirs. In the end, they took great care of me and facilitated an exchange with no added shipping costs, so I am very pleased. If you have any issues, reach out. They genuinely want to make sure you are satisfied. The shirts appear to be good quality and fit as expected. If they wear well and stand the test of time, I will definitely order again in the future."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-10-06

This website is wonderful.

"Ordered the wrong size and deleted my order receipt. They let me get a new size and keep the old size to be donated or given away. The return was easy and there response time is great. This will be the only shirt place I will order from!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-10-06

These guys are the absolute best. Don't hesitate to do business with them

"I bought a Jerry Garcia tee shirt which had a really cool graphic on it but the color didn't really match the shade on the website. I ordered it in another color and the color was fine but I wanted to do an exchange for a larger size. I picked a 2x and they just shipped it out to me and sent me a tracking number. I chatted with them and asked them to send me a shipping label to send the old one back and they told me not to worry about it and to donate or keep the old one. These guys are totally amazing. Would purchase anything with them any time. Good quality, unique stuff. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-09-20

best customer service

"I had an issue with sizing that was not TeePublic's fault, but they corrected my problem and sent me a replacement t-shirt right away. I appreciate the excellent customer service."