ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
5/5

2016-04-27

They made my order smooth and easy.

"Everything from the beginning til the end was quick and responsive.
Kudos for Patty Ruddy which did an outstanding job.

Thanks.
"


Verified
4/5

2016-01-19

Could be simpler and faster, but...

"Purchased a downloadable software solution, but found the time between the purchase (i.e. my credit card being charged) and the download link (supplied by the software developer, not TechXtend) to be a little unsettling. While both companies are reputable, you get to wondering if you're ever going to see the delivery! TechXtend order status didn't provide any insight. The download link and activation key did arrive, but again, the time between purchase and fulfillment was, in my opinion, uncomfortably long. Still, TechXtend is easy to shop with, the website and order processing are good, so 4 out of 5 stars."


Verified
4/5

2015-11-17

"Overall good experience. The one minor issue was handled very professionally."


Verified
4/5

2015-10-28

"My order of an Intel compiler was delayed by Intel due to an issue with my address. I was told there was an extra comma between the city and state although my invoice shows no such extra comma and it was auto delivered immediately after the order. This was Intel's fault as far as I can tell and one of the TechXtend employees worked with Intel to fix the issue and personally emailed me activation codes. I was very happy with TechXtend but a little disappointed in Intel's automated license system."


Verified
5/5

2015-09-18

"Excellent manager working with me. I highly recommend this company."


Verified
5/5

2015-09-01

"Timely delivery of itemssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss"


Verified
5/5

2015-08-16

"TechXtend is the best! Every year I order Intel support from TechXtend, which is delivered PDQ. If I have any questions, I just call TechXtend and get quick personal service. "


Verified
1/5

2015-08-12

"Academic license eligibility requirements stated on the website are incomplete. Additional hidden requirements are revealed only after the order has been made, and only when the customer calls to inquire why the order is on hold, leading to a waste of time and order cancellation."


Verified
5/5

2015-06-18

"called them to check on order status and they picked up quickly and answered my questions. good experience overall."


Verified
1/5

2015-05-22

"I have not received an e-mail with my extention of service for Whitesmoke software. "


Verified
5/5

2015-02-13

"Buying and downloading the software was quick and easy."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2015-01-02

"Software package shipped promptly and arrived in good shape."


Verified
5/5

2014-12-23

"found what I needed quickly and easily. item arrived as promised and promptly. I would definitely order from TechXtend again. "


Verified
5/5

2014-10-20

"Everything went smooth and in a timely manner."


Verified
5/5

2014-10-02

"I got the software license (from a different company) within 1 day of purchase, and things went smoothly after that."