ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
5/5

2004-03-05

"I ordered a few items for my digital camera from these guys and overall, I am very happy. The items were purchased through ebay. Once payment had been made, I recieved the items the very next day. The order was processed and shipped very fast, and the items were brand new in their boxes and had never been opend, just like they had been advertised. I 'spoke' with the president of the company via email and found them to be very courteous and customer service oriented.

Regarding my ebay order my only complaint is that these guys offer flat rate shipping, per item, which, being only a few hours away, I found to be very steep. They may not do this when ordering from their website though. The per item thing is important as even if the weight and size is negligable, you still pay extra.

On the whole though, I am satisfied and will probably buy from them again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own