"I bought battery YBX3057 YUASA from Tayna which turned out to be bad in just few months of fitting it and the experience of Tayna's so called CS is the worst I have ever seen!
First, when this battery kept dying out, I thought it was my car as this battery was new. It costed me a fortune to have my car checked at the dealer just to find out that nothing was wrong with my car's hybrid system, but it was this battery which was bad. I called Tayna CS and when I told them about the issue, I was told that my car needs an AGM battery and this one is the wrong battery that I bought therefore won't be covered under the warranty. I told him that it was recommended by Tayna anyway and the battery is bad as well. The CS rep won't believe me and asked me for evidence. I said I chatted on their online chat service of MSN messenger when I bought the battery and it was recommended. He said they do not have any MSN messenger service! ( It is still right there on their website!!!). I gave him the name of the person who recommended it and he still won't accept it. He asked me to send evidence of the chat with that person before they could consider this!
I clearly felt that they had no intension of refunding/replacing this battery from the way I was treated on the phone. "Irrespective of who recommended the battery to me, they were supposed to follow the warranty procedure as the battery kept dying out". What if it was recommended to me over the phone and I had no evidence? Their attitude is extremely unprofessional and off-putting. I sent them a stern email with the evidence of the chat. They not only refunded the cost of the battery (without refunding the postage expenses) but also blocked my account from placing any future orders!!! (Truth hurts) LOL! How professional!!! Hahaha, they think they are the only suppliers on this planet! It clearly shows that they do not want to hear from customers if they have any issues with the products and their so called customer services is totally hypocritic!
And by the way, to clarify, I discovered that my car does not need an AGM battery, it never had one, it always has had a standard battery and the last one lasted about 4 years (the picture of which was also sent to them on the chat). This is in total contradiction to what that CS service guy was so adamant about and was voiding the warranty on this basis.
And when I asked them why my account has been blocked, I have been told that I have been rude to them! Wow! I would like to know what part!
I told them that now I will leave a negative review about them and they blocked the review section too on their website!!! Look at these cowboys! they are so worried about their truth being exposed! This also means that there is no transparency with regards to reviews on their site, giving a fake picture to customers.
Good luck to anyone buying from this company! They may be the cheapest on the market and so is their treatment of customers! Something is fishy about this company. Read in another review that they don’t supply fully charged batteries. And they sell them around 10% cheaper than others! How?"
"When I and my wife started the process of purchasing our new home for us and our kids, we never expected to run into any problems with our credit report. We felt we were diligent in keeping up with our scores and what was reported without noticing any errors. We got faced with a significant credit reporting error that was going to make buying our home impossible. We were completely discouraged, and we felt helpless. From the moment we contacted 760Plus Credit Score, they were responsive, knowledgeable, and helped to set aside our fears. It was done in a way that also gave us realistic expectations, which we needed. We thank you immensely for helping us realize our long-term dream of becoming home owners. I’m recommending your services, as promised. Reach out to them via email: 760PLUSCREDITSCORE@GMAIL .COM or text ***-***-****. Thank me later."
"5 year guarantee on Varta Silver delivered safely to my door for less than the local shop wanted for a Varta Blue."
"Good service and quick delivery just one observation,the battery packaging was marked this way up♤, but the battery was packed on its side in the box.>"
"Easy to order on line. Cheapest prices I could find on line and I was passing Tayna batteries I was able to collect, so no delivery charges. Thanks"
"New battery arrived next day, even though I ordered in the afternoon the previous day. Very well packaged, all security tabs in place and all worked perfectly. Really good price to boot. Absolutely no problems here. "
"FAST DELIVERY OF MY NEW CAR BATTERY, I CHECKED WITH THE SELLER BEFOREHAND CONFIRMING MY REG/MAKE AND MODEL AND MADE SURE IT WAS CORRECT.
ITEM TURNED UP IN A FEW DAYS, CHARGED IT UP AND THEN CONNECTED TO CAR NO PROBLEMS DIDN'T HAVE TO CODE ANYTHING ETC - ALL WORKING PERFECTLY. 10/10 "
"Ordered at 6:30pm, delivered 2:00 the following day. Great price"
"Excellent quick delivery and well packaged with good instructions. I have other Yuasa batteries and found they give good service I would recommend TAYNA for this"
"Great products. Great prices. Great advice. Next-day delivery, on time, very dependable. "
"just what i needed, reasonable price & super-fast turbo charged delivery, I've used Tayna batteries for a few yrs now & never had a problem, Highly recommend, well done Tayna battery's"
"Great service, good value "
"I needed a replacement battery for my 2017 Vespa GTS 330. I chose the same battery as already fitted and bought it on Ebay. The battery was delivered the next day, very impressed!
Highly recommended."
"If you are looking for a reliable company for batteries, Tayna Batteries offers you great pricing, great communication and superfast delivery. Thank you Tayna Batteries from a very happy customer."
"Tayna service was second to none and the battery I bought from them in superb , Tayna listed online all the battery measurements and important things like the AH rating all of which made it very easy foe my to pick the ideal battery for my Alfa Romeo spider and I would have no problem with recommending them as the right place to go to for getting to right battery delivered swiftly to your own front door …"