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Verified
5/5

2012-10-24

"Thanks so much! You guys are life savers! I couldn't find my part any where else or was told by other companies they had it only to get a email 2 weeks later saying they didn't. Not only did they have it they shipped it fast and even offered some product support when I called in. I will be ordering from you guys from now on! Thanks so much."

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Verified
4/5

2012-10-17

"So my first review of this company is being retracted due to a recent second experience with them that went much differently than the first one.

I again ordered two refurbished Dell Ultrasharp monitors from this company even after a less than pleasant first experience with them because their price for these particular monitors was appreciably less than anywhere else I've been able to find. My original quote request was received quickly, I paid immediately and the order was processed in 24 hours and the unit shipped. With ground shipping I received the items 48 hrs after paying for the order.

When I pulled the item out of the box, one of the monitors had a stand for a different model of monitor and the stand couldn't hold the weight of the monitor. I took some pictures and emailed them to Cynthia. Without any issue or hesitation, Cynthia emailed me back and they immediately shipped me out the correct stand for this unit and told me to not worry about shipping the other one back. Although not getting the right stand was an obvious issue, they took care of the problem very fast and very professionally. I will be using them again and will have no problem recommending them to others.
"

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Verified
5/5

2012-08-28

"Tamaya Tech promptly sent me the transcriber I ordered and were the only sellers on line who offered it new. They have responded to all my emails promptly and I would urge anyone to do business with them."

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Verified
5/5

2012-07-13

"Fantastic service.. went way out of there way to locate the exact product I needed and delivered it right on time as promised.. many thanks!! "

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Verified
5/5

2012-06-08

"Frank (customer service) was very helpful before I placed my order. Afterward, the order was shipped and delivered promptly, and everything worked as it should.

Thanks!

Curt
"

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Verified
5/5

2012-05-29

"I’m an end user but felt I was given the same high quality customer service as if I was a corporation. Promptly received my Invoice and Tracking details later that evening. My shipment was received 3day service as promised. I would definitely order from Tamaya Tech again in the near future."

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Verified
1/5

2012-05-28

"I placed an order with this company with 2 day shipping as I needed this item in a hurry. A few days later when I expected I would be receiving my item, I received an email instead stating my item wasn't even in stock and they *may* have it back in stock in a few weeks. Very unprofessional to even have it listed on the site and offer it for sale. This is not a common product I was buying, so I highly doubt they "just sold the last one" as the email states.

I believe this company to be dishonest and will never attempt to buy from them again.
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Verified
5/5

2012-04-25

"Quickly shipped, good communication. Good deal on a hard to find item."

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Verified
1/5

2012-02-21

"Long story short, I ordered a motherboard 23 days ago and I have just received the product. TamayaTech claims this is due to shipping lead time. Upon unwrapping my Nvidia 780i motherboard, which I ordered new, I noticed how crudely it seemed to be packaged. This motherboard is definitely not "new". It has finger smudges, nicks, scratches, bent prongs, and all the usual ware of a poorly maintained board. After putting it all together and attempting to get the worn board up and running, I am seeing an unresponsive primary PCIEx16 slot.

I will never purchase anything from this company again.
"

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Verified
5/5

2012-02-09

"Product arrived MUCH faster than expected! Nice work!"

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Verified
5/5

2012-01-24

"My contact, Cynthia, was great to work with. There was a problem with one of their products we purchased and they stood behind it and replaced it ASAP! NO hassle.
Great to do business with!
"

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Verified
5/5

2011-12-28

"I would like to commend the service and efficiency of my sales rep Frank Orona. He really stepped up and helped me get the product I needed out as quickly as possible despite the holiday schedules and short notice on what I needed. I have dealt with Frank on previous transactions and he has always been professional and very helpful."

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Verified
2/5

2011-12-07

"Ordered a printer from them on the 1st, and was informed that the product would take 4-6 days to ship.

Received an email on the 6th (2-3 business days later) that it was just now ready to ship, and that it would take 7-12 days to arrive, since the item was out of stock (contrary to their website's listing) and they had to ship one from another vendor warehouse. They also told me if I cancelled the order because of the suddenly much higher shipping time I would be charged a 25% cancellation fee.

After I complained about the fee they waived it and cancelled the order, but that still left me finding another company that offers expedited shipping to get me the printer within a week.

The item I was buying is relatively rare and carried by few merchants, and it was a time sensitive, last minute purchase, so this is likely an unusual circumstance. I'm sure TamayaTech does well for regular purchases but it doesn't change the fact that it could not meet my needs.
"

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Verified
5/5

2011-09-19

"I need outdated server components. TamayaTech has what I need. Easy purchase and shipments are on time. Outstanding personal touch too. "

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Verified
5/5

2011-08-25

"A customer of ours has a six year old server that had a failed power supply. After searching the Internet I found most suppliers with no stock of the item or they had the item in stock but little or no phone support when I went to verify stock availability and since I was in an emergency situation I needed to know the item was in stock prior to the purchase. I called TamayaTech and their sales staff located the part but couldn't verify stock either but instead said they would get back with me in 15 minutes. A short time later I got the call back that the part was in stock at one of their warehouses. I had the item shipped over night by 8:00 am and everything arrived as stated! I received email confirmations of both confirmation of the sale as well as shipping status. The part arrived before 8:00 and the server was up and running by 9:00. If you need something over night always call for their prompt service. I will use them again for my hard to find parts."

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