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3/5

2011-02-01

"I ordered a set of exhaust tips from Take Off for my Dodge Challenger, knowing nothing about the company. There was an issue with my tracking number not getting emailed to me (no, it didn't end up in my spam folder), but this wasn't a big deal. I called them up and they manually sent me a copy right away. I ordered my parts on Saturday and they shipped out first thing Monday, so I was definitely satisfied with the speed of service. Overall, I had a pleasant transaction. The only thing that I'm not happy about, are the claims about the parts being barely used. In one spot on their site, it says all parts have less than 15 miles on them, yet elsewhere on the same page it says they all have under 50 miles on them. When I received my exhaust tips, one of them had exhaust residue completely caked on. Goo-gone wouldn't remove it, dish soap wouldn't remove it, nothing. I ended up having to scrub it for over an hour with my clay bar to get it off the chrome. The amount of residue on it contradicts the claim of 15, or even 50 miles on the part. There was nowhere near that much residue on my existing 4-month old tips.. even in spots I've never been able to clean. Not only that, but the same exhaust tip with the residue on it, also had a fairly large dent on top. That ended up not being an issue because the area where the dent was is hidden by the bumper. I lucked out.

Speed of service was good, price was good. But due to quality concerns, and the fact that all sales are final, I'd be weary of ordering anything of significant value from them in the future.
"

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