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Verified
2/5

2004-02-02

"TaiSol had the item I needed at a good price, and they shipped it to me promptly. However, they charged me $6.00 for "Ground Shipping", when the actual cost was $.37 for mailing it to me by First Class Mail. When I complained about the overcharge via e-mail, I received no reply."

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5/5

2003-07-31

"Transaction was smooth as silk! No problems whatsoever. This is how Internet shopping should be: quick and easy!"

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Is committed to quality products and services
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Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
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Ability to determine if a product was in-stock real time
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Web site being easy to use

5/5

2003-04-08

"Item shipped prompty and without hassle. Fan is quite solid and quiet. Will order again in the future."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall technical support
Resolving problems
Being easy to reach
Being knowledgeable
Making decisions on their own
Being trustworthy

5/5

2003-03-19

"I've never had an online shopping experience quite like this one. I ordered a tube of Shin Etsu compound from this place because they were the only US-based retailer I could find. I placed my order and received an e-mail two hours later. While normally this would be a point against this reseller, the e-mail was a shipment notification! I've never seen an order processed and shipped so quickly. As an added bonus, even though I selected ground shipping, they sent the compound via Airborne Express overnight. I ordered March 18 and the compound is in my hands today (March 19). If you want to buy some Shin Etsu compound, look no further than TaiSol.

And to all the consumers out there, the link to the company on this page is incorrect. The store's direct web address is:

http://shop.store.yahoo.com/tai-sol/index.html
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
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Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-03-12

"I ordered a 1gm tube of Shin-Etsu Thermal Grease(the best grease in the world-and rare) on the 6th of March via their Yahoo website. I received their shipment via USPS air on the 12th of March. I am stationed in Kaiserslautern, Germany- and our only method of shipping is via the US Postal service to our APO mail boxes. I am very pleased with their very expedient shipping and their price was very fair. Thanks Taisol!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability