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Verified
5/5

2010-08-16

"Disab'ld & if it was not for Bill (sales rep.), the PATIENCE shown & totally committed customer service "start to finish" of all ord. thru his co., even @ X's Special Ord. not shown but looks into since they are Rep for vendor, some how he not only is able to obtain, ship etc. amazes me that their prices are lower over all. Have placed many ord. thru TR 2+ yrs., even if not able to use due to situations beyond my control (limited ability / mobility) still trying with a few restorations under way & will continue my up dateing of tools with this Co. All I Can Say "The Best" in all areas (esp Cust. Service) when it comes to Tools !!!!! "

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Verified
5/5

2010-06-18

"I was extremely pleased with Toolrage customer service. I needed my order as quickly as possible, but the person at Toolrage realized that I was close enough to their warehouse that no expedited shipping was required, so they removed the expedited shipping charges from my order and the order arrived on time as promised. Not only that but even though my item was just a few dollars under their normal "free shipping" limit, they gave me the free shipping to boot! Now that's customer service! I've added Toolrage to my "favorite's list" in my browser and I will definitely check them first from now on."

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Verified
5/5

2010-05-28

"This is my first purchase from this company. It was great to see a company that advertised free shipping and stick to it for heavy items. Not only free shipping but fast too. The item arrived three days later. I have used the jack once and it performed the job I needed it to do. My only issue with this item was that the assembly instructions were not found in the box just the parts manual. However, being mechanically inclined, it didn't take long to put the few pieces together based on the parts manual. The real purpose of this post is that I specifically wanted to state how impressed I was with ToolRage for the correct advertisement (free shipping) and the promptness to process the order and ship quickly."

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Verified
5/5

2010-05-02

"I have a W.F.M.C. mini ratchet set in my motorcycle saddle bags that was almost $100. I bought this Toolrage mini ratchet for 1/4 the price for my office and it can do almost the same jobs as the more expensive one. I'm very impressed. I would highly recommend this ratchet set."

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Verified
5/5

2010-04-16

"Item as described, shipped pronto. Motorcycle jack had some ugly welds, but it works great. Took about 20 minutes to assemble, and had my V-Rod off the ground a minute later. The pump works smoothly, and the release pedal lowers the load slowly, just like you want it to. No problem with Toolrage whatsoever ... plus, they're SOUTHERN! Mike G. Thomasville GA"

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Verified
5/5

2010-04-14

"Wow! 5 out of 5 Stars !!!!!
I have to say your company is awesome!!!!!!!
Fast service and the best price I could find, plus free shipping on a fair purchase.
I ordered on the 6th and the UPS arrive on the 9th,
Your have kept me informed thought the whole process by e-mail.
it doesn’t get any better than this…
It took about 15 min. to set-up the lift, and about five tries to find the best
Balance point to lift my 1800 Gold Wing. From this point I tested the left by
Lifting my 1800GL up and down about 10 times so I had a good feeling that
The left could do what it claimed, from that point I changed oil, gave the front and rear
Wheels a thorough cleaning and best of all I was not laying on the garage floor : )
Note*** Always lower the Jack screws down on the ground before lifting anything, after lifting your motorcycle to the desired height lower the lift down on its safety bars and use your tie downs to secure the motorcycle, This will make the lift as solid as the ground it sits on.
Remember Safety First , if you remove something heavy like the front or rear wheel, which will change the balance point, support the opposite end with a floor jack or block it up before removing anything heavy.
Thanks again,
Loren Klier / MN
"

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Verified
5/5

2010-03-11

"Toolrage is very dependable when you order tools Toolrage delivers and fast. Plus check out the low prices somethings are even a better deal than EBAY so shop at toolrage first. "

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Verified
5/5

2009-06-09

"I PLACED MY ORDER ON 6/1/09. I RECEIVED 3 E-MAILS SHOWING THE PROCESS ON MY ORDER. ON 6/2/09 MY ORDER WAS DELIVERED TO MY DOOR. " WOW!!!" THATS THE FASTEST ORDER I HAVE EVER RECEIVED. EVERYTHING WAS PERFECT!! I WILL BE ORDERING MORE FROM TOOLRAGE.COM. THANKS FOR THE GREAT SERVICE. "

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Verified
5/5

2009-05-10

"I received the order a few days after it was placed. The customer service was very good, too. They answered my e-mail inquiry the same day which allowed me to place the order without any hesitation. I will definitely go back to purchase more items from www.toolrage.com."

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Verified
5/5

2008-04-14

"This order was my first with TOOLRAGE.COM I was looking for a certain tool and like everyone else, wanted it for a reasonable price. Every supplier I had looked at sold the tool for approximately the same price with the exception of TOOLRAGE which was considerably lower. Their site was easy to navigate and showed considerable professionalism. After ordering:
1.) The tool took 2 days to arive.
2.) It was perfectly and securely packaged.
3.) Was totally as described and perfect for the job intended. (Have used it twice since)
What more could anyone ask.....Friendly Web Site / Great Price / Quality Product / Fast Delivery.
Now TOOLRAGE will have to live up to this first transaction with my next order.
Totally Recommend TOOLRAGE and their staff.
John Griffiths
Springfield, Oregon
"

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Verified
5/5

2008-02-01

"Great shipping, order was sent out same day, friendly customer service, definitely will order from again."

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1/5

2007-11-16

"Clearly (and falsely) advertised low price and "in stock" on Amazon.com, cancelled my order within hours claiming "out of stock".

Within hours of that they show the same item "in stock" but at a higher price.
"

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Verified
5/5

2006-08-02

"tr24145 this order was receivd in record time and although i had a part missing it was sent and recieved plus an extra part that i am returning by ups. thanks for the prompt service. jim "

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Verified
5/5

2006-03-21

"Item arrived when promised. Very Fast and efficient. Highly Recommended!!
"

Detailed Review Benchmark + -
Pricing of products and services
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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services