"I placed an order for Pirelli tires at $165. They showed 10+ in stock on their website.
Next day, they cancelled my order, said they were out of stock. Then they changed the website listing and priced them at $265 and magically 10+ in stock!
I emailed them, they gave me B.S response about out of stock and would not honor the price that was originally quoted and ordered.
Dont buy here!"
"I placed a order through autoplicity for 1224.23 come to find out a week later that thmotorsports does not have them in stock and does not even know if they will have the part ever again so long story short canceled my order and still waiting for a refund from Michael Novelo the Customer Service Representative that’s been over a month now. Stay away from this company "
"Best prices I was able to find for the rotors I bought except that one of the rotors that was shipped from their several warehouses never arrived. I checked the tracking info and it said the item was damaged and was undeliverable so I contacted THMotorsports and they looked into it and said they would refund me that one rotor which was fair. It's been a month and a half and I have yet to see my refund. I reach out to their customer service rep Michael that keeps telling me "it'll be processed soon" which is total BS. I've never had any refund take this long to be approved & process. Definitely won't be buying anything from them again and hopefully other customers don't experienced what I've had to go through."
"Don't do business with THMotorsports. They took me for $400 for a product they said fit my vehicle but turns out it doesn't. Their website was inaccurate and they would not take the product back because it had 2 indications of bolts being put on. Of course, how else would you figure out it didn't fit!!!! "
"No receipt email. No receipt - PERIOD. 2-3 day shipping is a lie. The only receipt you get is from Paypal referencing an order from Autoplicity! These people are great for taking your money and delivering nothing. If you value your time and sanity, look elsewhere for auto parts. THMotorsports is just a rip-off fraudulent webstore front masquerading as a parts supplier."
"i bought headlights for 79.99 and cancelled.The company still sent when they told me it was cancelled and hadn’t been shipped yet.So then i get and contact the company.I am still charged 40.00 for something i cancelled and i returned to sender.So i’m charged 20percent restock fee and for shipping!Aweful communication!Poor customer service skills! I shouldn’t of been charged anything the company didn’t cancel order when i was told it was cancelled and hadn’t been shipped yet!So how is it i am even charged period!Take ur business elswhere!Ive never done business with anyone so poorly!!!"
"I needed front shocks asap. They "appeared" to have what i needed in stock but called them before I clicked "purchase" just to make sure of shipping. The guy I spoke too said they would be here in 2-days. Well after 4-days went by and still no tracking number i called back. The guy I spoke too couldn't give a rats-a$$ about my purchase and said he would make sure i was emailed a Tracking number that day, nevermind the items already 2-days late on a delivery date guaranteed go me BEFORE i paid money. Another 2-dats go by and still no email and no tracking number. Their own sh#tty website still shows my order as "completed" and that's it. Finally 8-dayd later and I get a UPS delivery of 1-friggin shock!!! Oh, i also got an email from them that sand night with a tracking number showing my order as delivered. Screw these clowns And i never spend a single dollar there again."
"Fast shipping. Product arrived as described. "
"But this guy I talked to on the phone was a complete bonehead, at least he didn't let out long breath then hang up like the guy moments before. I just wanted to know if my clutch kit came with a throw out bearing! Being there was no "in box" description and no throw out on the picture. He told me to stop saying the "f" word, it wasn't out of anger, just how I talk I'm a **** mechanic not a preacher. Minus nitwit there, I recommend this company. "
"I wanted a bigger aftermarket sway bar for my 2000 Toyota Corolla and Whiteline was one of two companies that made one. It was hard trying to find one for sale but luckily THMotorsports had one is stock."
"Easy to find what i need and shipping was very quick."
"As it says, ordered a part completely different than it was listed on the site and I got an adapter for an intake? Doesn’t make sense. I want the money back but wasn’t free shipping so I just rather not. "
"Shipping was fast and easy, Items were as described. Would purchase from this site again."
"quick and easy transaction"
"Very fast shipping and happy with the email alert "