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Verified
1/5

2005-01-14

"Ordered 4x512MB Buffalo PC3700 ram arrived faulty after testing on 7 motherboards to confirm. Test results can be seen at http://i4memory.com/showthread.php?t=78. Buffalotech confirmed they were faulty on Nov 1, 2004. Tom at TBLmemory.com said he would refund me, I still have yet to receive a refund after 10+ weeks and both Bruce at Buffalotech and me emails (since Nov 1, 2004) have not been replied to. I've provided Tom with 4 different email addresses to contact me as well. Update: It's March 9th, 2005 now and still no replies to my email and still NO refund!"

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Verified
5/5

2004-07-11

"Fast shipping, great prices (Tom will pricematch), great products, what more could you want? A newegg-calibre reseller without a doubt. Tom is also very helpful if you have a problem, and responds to emails very quickly. It was a pleasure doing business with TBL Memory, I will be back without a doubt."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Being trustworthy
Resolving problems
Making decisions on their own
Being knowledgeable
Being easy to reach
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
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5/5

2004-06-15

"great guy to purchase from, purchase a 512mb ch-5 back in march, coming back to buy 2x256, fast usps shipping also"

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Verified
5/5

2004-02-17

"I bought two sticks of 512MB DDR400 memory. The price was great, and they shipped quickly. One of them turned out to be bad. Tom was friendly as I asked him what to do, and he promptly sent a new one after confirming that mine was bad. I would buy from him again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Being trustworthy
Making decisions on their own
N/A
Being easy to reach
Resolving problems
Being knowledgeable
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
N/A
Customer service being trustworthy
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
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Verified
5/5

2004-01-21

"Fast friendly service.
Same day ship, order received on time, product as advertised. Very happy with this company.
Thomas will take care of you.
"

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Overall quality of the company
Is committed to quality products and services
Is consumer focused
Is easy to do business with
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Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2004-01-19

"Seeing how resellerratings will not allow me to add another review, I have decided to just voice my opinion, with the list of hardware I have bought to show that I keep coming for more. Great services! :)

Well, I bought some hardware from Tom when he was selling on eBay, and I was pleased with his services, so I opted to come back and buy some more stuff about a year later. I must say, I'm still please, as there is constantly great communication during orders and prompt shipment of the hardware. Also, his personality is top notch! It's hard to find any place to match what TBLMemory offers!

Order 3: Retail INTEL Pentium 4 2.8E

Order 2: OCZ Enhanced Latency Platinum Edition 1GB kit

Order 1: DFI Ultra Infinity motherboard and Mobile 2400 Athlon XP
"

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Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall technical support
Being knowledgeable
Making decisions on their own
Being easy to reach
Resolving problems
Being trustworthy
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges

FT
Verified
5/5

2004-01-14

"Hi
My BEST web shopping experience so far..
thomas its really friendly and have always help me so far..
I have bougth stuff from him from like the last 4 or 5 months (like 10 times).. and always A+ class service..
higly recomended.. really¡
thanks thomas¡¡.. I'll just keep and keep buying
"

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable

Verified
5/5

2004-01-08

"I started to buy and cancelled the order. The owner contacted me be email and verified the cancellation and asked politely why I wanted to cancel.After several friendly emails, I decided to buy from tblmemory.com. The memory was low priced yet high quality. I highly recommend buying memory from Thomas at tblmemory.com. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall technical support
Being easy to reach
Resolving problems
Making decisions on their own
Being trustworthy
Being knowledgeable
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Overall web site
Speed of web site
Web site reliability
Web site being easy to use