ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
5/5

2010-12-22

"I had ordered a Hanwei Orchid Tsuba From Richard at SwordNation.
Being it was my first order with him I really didnt know what to expect. Richard handled everything wonderfully. From Taking my order, to shipping, and every little thing in between, he was prompt, courtious and over all a great gentleman to deal with.
Always letting me know when steps were being taken, from the product leaving his hands, right up until delivery. Richard was there every step of the way. I really look foward to ordering from Richard and Sword Nation again. Other companies should strive to offer the customer service that he has shown.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-12-22

"I have purchased a couple of swords over the past couple of years from Sword Nation and both times it was a very pleasant experience. The customer service is outstanding and friendly, and the shipping is fast. I am very satisfied with my purchases from Sword Nation and would buy from them again. I highly recommend Sword Nation as one of the best vendors on the Internet for edged weapons and accessories purchases. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-05-26

"I have ordered from Sword Nation a few times. Most recently I took advantage of a sale they had on some blades I have been wanting for some time. By far best price I had found on the iNtErWeBz. One of the items arrived with an issue, Sword Nation exchanged the item quickly and without hassel. Replacement item was 100%! Will shop with them many more times I'm sure, awesome customer service. :)"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2010-05-25

"I ordered part number AB0460, the Phrygian Helm, from Sword Nation on March 9, 2010; may I just say that Richard Taber's level of customer service is of the highest order- ordering was a snap; clear concise communications coupled with fast shipping as well as attention to detail (I had requested a specific size) made my experience with this vendor a highly favorable one- and I do not hesitate to reccommend him to my contemporaries.

Update: I ordered part # SH424, the Hanwei/Tinker GreatSword of War, through the Deal of the Day on Sword Nation's website; as I've come to expect, I received excellent customer service, clear communications and very fast shipping- the sword arrived two days after I placed my order- it just doesn't get any better than this!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-12-04

"I bought a chess set from Sword Nation. The order process went very smoothly, although if you buy multiple items at the same time email them with your request and don't go through the online checkout. Shipping and handling for multiple items is not set up. Order was shipped quickly and arrived safely. All communications were quickly responded to. I have ordered numerous things from Sword Nation and all transactions were excellent."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2009-11-04

"I purchased an axe from Sword Nation recently and was completely satisfied with my experiance! Richard at Sword Nation was very helpful and informative. He also understood when I kept changing my mind as to which axe to purchase.

On a scale of 1 to 10 Sword Nation gats a 10.

Rob
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A