"Great service and prices. The only place I’ll go to for my vacuum needs."

"Ordered a part on April 24. They charged card right away. Now it is May 10 and no tracking info available. Called their number and I was put on hold. No one picked up. Called back and the guy says "we will just cancel your order and refund your card." Didn't even know my name. Clearly a scam. On top of it all he was extremely rude."

"i ordered a BEAM SERENITY MODEL 2725 on june 4th it is now junst 17th and i still haven't received what i ordered. I got emailed saying that my credit card was charged but my item wasn't even shipped yet. I CALLED THE TOLL FREE NUMBER AND THE ***-***-**** AND NO ONE ANSWERED THE PHONE. I CAN NOT GET IN CONTACT WITH THIS COMPANY. VERY POOR BUSINESS"

"KUDO's to Sweeper City, especially Ashley (You Rock girl) for a great shopping experience. I got a call from Ashley telling me that the shipping charges had gone through with the order and she would credit the shipping charge back for me. She did it immediately and I received a full credit for it.
The order was promptly shipped and securely packaged with all items ordered within.
I will definately recommend them to anyone looking for any items they sell.
And, if they see this: You need to give Ashley a raise as she went way above the call of duty. This is unfortunately, not always the case with a company.
Thanks for a pleasant shopping experience. "

"This merchant violated their own policies in two areas:

1. Charged credit card immediately, not when shipped as policy states.
2. Charged shipping on parts when policy clearly states parts are shipped free with vacuum order.

Further: When contacted about parts shipping charge they said they would credit this charge. They did not.
Placed order on Oct. 4th, parts shipped on Oct. 16th, received on Oct. 25, vacuum still not shipped as of this date, 26 Oct. Vacuum still listed as available on merchant website.
Sent email this date stating order for vacuum is cancelled if not shipped.
Worst internet buying experience in over ten years.

I will make NO future purchases from ANY yahoo affiliated merchant.
Update Jan. 8 '08
Vacuum arrived on Nov. 5, shipment refused.
Contested CC charge, resolved in my favor Dec. 24.
STAY AWAY FROM THIS OUTFIT- IN OVER THEIR HEADS, DON'T KNOW WHAT THEY ARE DOING - THEY REFUSE TO COMMUNICATE, WILL IGNORE YOUR EMAILS.
"

"My order was processed very quickly. I'm quite happy with the transaction."