"I spent 3 weeks trying to get them to understand that I had the right to distribute my GPL/GNU open source software in any format I chose...I imported my eBay feedback and everything and they still refused to take my 'booth' out of holding due to suspicious items...they were ZERO help in getting this resolved, the only suggestion was to try contacting them again in 6 months...I've been selling this software every where else since 2009...GTFO Bonanza! This was by far the worse experience I've had selling things, I can only imagine how they treat the buyers on the other end of the transaction. Stick to eBay...man, even Craigslist is less of a hassle then these idiots.
"
"Ordered some posters in December from a seller calling themselves rilastuff and didn't receive anything until February and then it was an empty container. Was promised a free replacement in March by the seller which never arrive nor have I gotten any emails or information from them. I think they were just string me along to get past the credit card contest time. I have emailed both the seller and bonanza but have not received a reply from either.
Don't buy from them. It's just a front for random sellers from all over the world and extremely risky. Don't give your money, since you will most likely not receive any products. Find someone else.
And don't believe the sellers feedback.
Sadly disappointed, an $80 lesson.
"
"Bonanza is a marketplace that serves itself.
Not the customer and not the seller. As Bonanza tries to complete with the likes of Amazon, eBay, Rakuten and Google, they rely on the feedback and product ratings from these sites in order to build their business model. Bonanza sells merchandise from a seller fulfilled marketplace to customers on many search portals and engines.
The rate and fulfillment time for this site is more expensive than eBay, Amazon and Rakuten and the ROI is even worse. Big waste of time!
Very expensive, delayed processing, lack of marketing and sales and overall bad customer service!
They claim to have millions of users and sellers, which really doesn't match the marketplace they represent. Today, was a learning lesson, Bonanza is a complete Joke!"
"I'm a seller on Bonanza. I'm fairly tech savey and do my best to report website glitches and site recommedations to help make it a better place for sellers and buyers alike. I guess the honeymoon's over because they've totally stopped replying to my Help Desk submissions. They simply mark my submissions Solved or they delete them. And to add insult to injury, they just emailed me an end-of-year evaluation request. FU Mark, FU Judy, and FU Bonanza!!!"
"The worst online company by far... I order Ray Ban sunglasses and paid through their company website. When I received the order I found that the Ray Ban sunglasses were completely fake. I reported to Bonanza and asked for a refund. They refused to refund the purchase and say I need to contact the seller. I did with no responses from the seller.
I paid through their website and had to use their payment method which is PayPal ( I do not have a PayPal account ) PayPal is only transaction coronater....Bonanza said to contact PayPay, which I did and their response was that Bonanza is responsible for the refund because they were the merchant of the transaction.. I told Bonanza what PayPal said and they still refuse to refund me the purchase...
I have purchase from several companies online the largest one is Amazon and never had any problems with returns nor refunds from those companies.
So beware once you purchase and you want a return or refund Good Luck !"
"You are a terrible, terrible retailer. I have had NO resolution from your erroneous shipping until PayPal stepped. Then you have the nerve to ask me for my feedback on my purchase. When I provide that, you CHANGE my rating AND my feedback to a positive 100% A+++ rating and publish it?!!!!!!!!!! How dare you. You won't fix the issue, you pawn me off on some other retailer you ship on behalf of and then you LIE. This is what my comment on your website SHOULD be: "Shipped wrong item, took days to reach anyone at Bonanza. I found them on fb & private messaged them-I was contacted via email & told the problem was with Hardtogetitems.com who shipped. But I bought from Bonanza!!!!! Paypal resolved for me.""
"I been a buyer and seller on Bonanza, no problems at all friendly atmosphere, community has better stuff than ebay. They offer discounts on their sales and much much more as a seller to be honest its been almost a year for me and only 100 sales but other than that its great you need to work on your seo I don't think the site does much to boost your sales but as time flows the site will catch on"
"I've been selling and buying on Bonanza for 3 months only. already with more than 200 sales. Their advertisement program works. Prices are lower. Seller fees are lowers than ebay. support responds quickly. The paid membership is VERY good. I found my alternative to eBay and done with eBay for life.
I think this site is a great alternative to ebay's marketplace and it is improving constantly. the management is listening to sellers and buyers suggestions, and doing their best to improve all the time. it is growing and I love it.
if anyone has a question or needs any guidance about selling or buying in bonanza I will be happy to help - ****@****"
"Ordered a part on 2/6/2015. I got a "Thank You" right away and then nothing for 6 days. I contacted them to get the status of my order and no response in 24 hrs. I started a complaint through PAYPAL( another 24 hrs). stating that "If my product was not yet shipped, Cancel the order" . 12 hrs. later, I received an e-mail telling me that a shipping label was printed 6 hrs. or so AFTER I asked to cancel the order! The part ships from the far eastern USA to the Midwest via USPS! Oh well, another week to wait for a badly needed part. NEVER again will I use BONANZA!"