"Nothing short of excellent! If these folks have what you are looking for, buy from them. They've got the rating they do for a reason. db"
"Surf AV came highly recommended by the gang at avsforum.com, so when the time came to purchase a Harmony remote the choice of vendor was obvious. I wasn't disappointed. I ordered on Sunday, and had a confirmarion email within an hour. It shipped Monday, I got a tracking number immediately, and I received the package as scheduled on Friday (across the country). A most satisfying online purchase."
"Did as they said. Prompt and fast. Ordered Remote control MX500. Fed EX 2-day and came in two days. I'm ordering another one also."
"I ordered a Home Theater Master Mx700 open-box special on Tuesday night. It shipped Wednesday morning and arrived Thursday at noon! Prior to my order, I had questions about different remotes, to try and narrow down my choices. In one case I e-mailed sales, and got a reply very quickly. Another time I called, and the sales rep knew the answer to all of my questions, about all three remotes! Oh, and Mike is an active poster @ AVSForum.com, so that is a third way of getting help.
I would highly recommend this company, for their outstanding sales, customer, and technical support!!"
"I ordered an Home Theater Master MX-500. I recieved a great price, excellent service, communication and delivery!"
"Just as advertised. "Free Next Day Air" advertised and delivered."
"I ordered a Home Theater Master MX-500 remote control. It was shipped and delivered quickly, and just as advertised. I had a few questions about the learning function and the fokes at SurfRemoteControl.com were very helpfull. I would buy from them again. I am very satisfied. "
"Ordered a Home Theater Master remote control MX-700 today at 1:30pm and received FedEx tracking number for overnight shipping at 1:55pm. That was extremely fast. In addition, customer service sent an email to clarify that the product needs signature when delivered. I would recommend this store to anybody who looks for a good price on remote controls as well as excellent service."
"I had a great experience with Susan from Surf. I called first to get a stock status and was told that I could have my order shipped that day if I got it in early enough. I told her that I'd enter it right away and she said that she'd watch for it.
A couple hours after my order was entered, I got a notice with my FedEx tracking number.
Great service, great price!"
"+Great Service.
+Product as mentionned.
+Good Price.
+Excellent Packaging
+Excellent Communication.
-Only 1 choice of shipping :Fedex ground (slow) to Canada.
Will buy again from them : Sure !"
"Ordered a remote, shipped Monday, arrived Thurs. well packaged and free shipping."
"Everything went great. I called to get some info on the project and then easily ordered online at my convinience!"
"Prompt service, excellent web site with lots of information to help make purchase decision."
"Extremely prompt service. Excellent price. Merchandise exactly as ordered. What more could one expect?"
"i received excellent service from surf audio video. the unit came sooner than expected and the site offered the same product at a cheaper price."