"Easy , simple transaction "
"Quick delivery of needed part"
"Great price and great product "
"always what i need and fast shipping"
"I had an older sink to install for a customer that needed a heavy steel specialty hanger; no dealers locally had one. I turned to Supply House, and there it was. Very reasonably priced, it was shipped and on my doorstep in only two days. Now that’s great service!"
"We ordered a water hammer arrestor. The cost, including shipping, was very reasonable. Delivery was quick. It was very easy to order the part that we needed."
"was looking for a discontinued pump model and connected with an agent through chat who was extremely helpful and facilitated my order. definitely use them again, great customer service and great prices."
"Exactly what I ordered TY"
"**** POOR PLANNING; PRODUCES **** POOR RESULTS !!! I ordered a 16" X 16" vent and got ................ a 18" X 18" vent. As time is a factor and; it's for our personal use I will use it.
You might want to hire me to help with "continuous improvement!" You certainly need some help!"
" I needed sink strainer baskets for my 25 year old Elkay stainless sink, while I found the item on Supply House website and they were supposed to be the exact fit, they do not hold the water in the sink. Great Service from the company and I will look to them again, but I was disappointed that thee did not work."
"I ordered 2 capacitors for a condenser unit. they were the right ones, and worked great. the parts were packaged right, shipped fast and at substantial savings over my usual supplier."
"I found a hard to find replacement bath vent replacement on Supply House website. The site was very helpful in determining what would work with the existing box. The installation was simple and an exact fit. "
"All was good except I was charged 6.5% sales tax....I live outside Yankton, SD city limits, which has a 2.0% sales tax.....So I should have only paid the 4.5% state sales tax on this online orders....."
"I was worried the hot weather was going to beat the new fan motor to the house - nope! Shipping was quick, product was just right. Air works perfectly in my house now
Thanks "
"Fast shipping and easy online ordering!"
"Great website, right product, fast service and dependable quick delivery - what more do you need?"
A rep from SupplyHouse.com, SupplyHouse Customer Service, has responded:
“Hello,
Thank you for reaching out with this review and providing this feedback. We're so sorry for the inconvenience this has caused as this is not the level of service we seek to provide. We understand how frustrating this must be as it is not the item you expected to receive and no longer have time to wait for the correct item. Due to this, we have put in a request to have a refund processed for you as a courtesy due to the circumstances. Once this refund has been processed, you will be emailed a refnd
We apologize again for the inconvenience this has caused you. Please let us know if there is anything else we can try to assist with at 1-888-757-4774 and we would be happy to help in any way we can!
Thank you,
Danielle D.
Supplyhouse.com Team”