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Product & services pricing
2.71/5
Chance of future purchase:
3.08/5
Shipping & packaging:
3.41/5
Customer service:
3.30/5
Return/Replacement policy:
3.75/5

Verified
5/5

2024-05-05

Smooth order placement experience

"I am seeing some negative reviews about shipping change, so I made a call to the number posted on the superwater website and the associate confirmed shipping is free. Now waiting for my order to arrive. So far as good (price is better than Amazon for the Everpure related product I bought!)"

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Verified
1/5

2024-04-30

Beware

"Order was placed says it waiting on fulfillment but never shipped? Sent emails no response not sure they are still in business"

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Verified
4/5

2024-04-22

Thank you!

"Great to speak with a person! Thank you! "

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Verified
1/5

2024-04-21

Out of stock

"Placed order for an item, order processed, got email saying not in stock. "

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Verified
1/5

2024-04-20

Never got my order, no communication

"lousy, never got anything, never returned calls or emails, useless!"

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Verified
5/5

2024-02-29

Great Product

"The products work well and reordering is a breeze. "

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Verified
1/5

2024-02-19

Worst experience ever

"Owner talks about politics and is a right wing nut job."


Verified
5/5

2024-02-16

excellent

"very easy ordering and the coupon was Suprise "

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Verified
2/5

2024-02-10

Not cool

"Placed an order for 2 pentair filters, the first invoice stated free shipping, but the updated invoice charged $23 shipping. I have a feeling of being con or bait and switch.
I'm buying amazon, 5 bucks more per filter but free next day shipping because I have prime.
"

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Verified
5/5

2024-02-07

Customer service

"Very knowledgeable and helpful. true American business"

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Verified
5/5

2024-01-28

Michel Deckert

"I am very happy with the osmosis system I bought from SuperWater 3 years ago and every time I order the replacements filters, they are very helpful with the shipping and the installation process.
Thank you guys for the professional care and the quality of your products!
"

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Verified
5/5

2024-01-08

Trusted Brand at a good price

"Easy to use website offering a trusted brand at a fair price."


Verified
5/5

2024-01-05

Water Filter

"Great prices on water filters!"

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Verified
5/5

2024-01-01

We like your company!

"We found the filters we needed. However, it was confusing with several of the same items pictured and with the same numbers. We didn't know which one to choose or if there was a difference. We are repeat customers and have always been satisfied with our purchase and the competitive prices."

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Verified
4/5

2023-12-02

Easy to order

"Easy to order and item was in stock. Price was better than some other sites.
Shipping was a bit much and doesn't give an estimated delivery date.
"

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