"Our business partners recommended Superb Internet. We have been with Superb Internet for about two years now and it has been a great experience. Customer support is quick in their replies and their initial set-up of our equipment was very fast. Their pricing is very competitive too. Our sister-company leases ten dedicated servers from them (during one of Superb Internet's special sales promo) and things are running smoothly on that end. Uptime is exceptionally outstanding. Overall, they have been extremely pleasant to work with."

"I hosted a server with Superb Internet for several years. (customer #15142) On June 29, 2011, I cancelled my server/service from the administrative panel of their web site. On July 4, 2011, I received a message from Superb Internet that my server/account would be removed on July 28, 2011. This is all documented in ticket #383125. Every month since then, they have billed me $125. There is also no way to remove a credit card from an account so I couldnt take away my credit card information from them if I wanted to. Calls to their billing department have never been answered even during open hours. I am thoroughly convinced that this company is fraudulently billing customers following the cancellation of services. In my case for almost a year now. I believe Superb Internet has stolen $1000 from me.

Not only do I believe that customers should not use this company, but I believe they actively engage in commerce fraud.
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