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Verified
1/5

2010-10-10

"Wrong item sent. Merchant does not respond to email and repeated request for an RMA or assistance. We even offered to send the item back at our expense for replacement or refund. Still no reply.
Item was purchased using PayPal. PayPal was of no help at all. Buyer Beware!
"

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Verified
1/5

2010-09-16

"Could not be worse. Ordered a laptop adapter to replace mine that was broken. It took 2 weeks before the order was processed, and then 3 other weeks before I received the item.

They shipped me the wrong item, and they won't answer my emails and request to get a refund or a replacement.

Be very careful. SunvalleyUS = waste of money.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges