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Verified
5/5

2005-09-05

"Very prompt delivery of a aluminum case for my PalmOne LifeDrive"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
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Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
N/A
Delivering products on-time
Being updated on the exact date the delivery was sent
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Overall technical support
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Being easy to reach
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Making decisions on their own
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Being knowledgeable
N/A
Being trustworthy
N/A
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Customer service being easy to reach
Product Returns/Refunds/Exchanges
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Overall web site
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Verified
5/5

2004-02-08

"Multiple dealings for PDA accessories at
Stylus Central,,quick delivery, very good prices
and fast response to email queries.
Solid e-commerce retail for PDA stuff.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
Resolving problems
N/A
Making decisions on their own
N/A
Being knowledgeable
Being trustworthy
Being easy to reach
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-07-28

"This was my first time using this company. I was pleased with their on-line selection and free shipping for orders over $30. The ordering process was painless. I placed my order on Thursday night and recieved my package on Monday Morning through the standard USPS mailing. The tracking number was sent to me by email. I was not able to track the packages progress on the USPS site, but considering the speed in which it arrived, it wasn't a bother. The products arrived in good shape and were exactly what I exptected. I was particularily impressed with the fact that they had a Zire 71 aluminum case in stock. It's nearly impossible to find anywhere else and I was fully expecting to receive a notice that it was backordered. In a nutshell, I would purchase from them again without hesitation."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability