"I buy from Strawberrynet since years and am very happy all the time. I can find whatever products I look for and as well as their customer service is excellent."
"This is by far my worst online experience ever.......ordered suntan lotion in June.......still not in Canada......was told to wait until the end of September, explained to customer service that summer is over in September........don’t care was the response......no refunds......I order stuff and products that are delivered from China "
"It was totally worth the wait. During this pandemic, I understand it slowed things down tremendously, but I’m very glad I got my order. The schiseido men’s moisturizer is so light and perfect after shaving and using my cleanser. I had a promo code which was fantastic too!"
"ordered 2 months ago and still nothing , they don't even know were my parcel is .... they don't want to refund either .. basically stolen my money "
"My first and last purchase on StrawberryNet. After 6 plus weeks, with 15 declared days for delivery, nothing arrived and on top of it, refund is not possible!!! Because the parcel is not lost!! Off course is not lost, because it is not shipped at all!
"
"Do not buy anything from this site. They sell expired products.
I bought a bottle of Prevage Skintone Corrector and found that the manufacturing date was 2012.
When pressed to give the manufacturing date of the item, they give lame excuses like cosmetics have a long shelf life and that we should refer to the manufacturer if we want to know and that they do not discuss batch codes. This is ridiculous- if they do not disclose the manufacturing date, how do they guarantee that their products are not expired?"
"Wow! Fast delivery! And my makeup was nicely packaged... Prices look a tad more expensive than some other sites, but once you add on all those discounts they have on offer, it brings the final price way down. Bought all my usual makeup (brows, eyeliner, creams), and they all look great! I'll definitely be using Strawberrynet again :)"
"I am extremely surprised by the flow of negative reviews that this company is generating. My own experience with this company has always been good. "
"Terrible experience!I False advertising of free worldwide shipping when VAT is payable at customs. I paid more in charges than some of the products were worth. They advertise sales and promotions and reduce further within a few days of purchase. Customer services are very unhelpful and quite frankly don't care that they are misleading consumers. Use at your peril. I will not be using them again!"
"Still waiting on my order. No response to my emails. Rubbish customer service."
"Almost six weeks since I did the order and I have not received anything although on their website, they say they deliver within 4-6 working days. In the e-mails, they only write it's not their fault...
plus now I see that other websites offer the same products for a much cheaper price..."
"Had to pay €35.07 CUSTOMS CHARGES to Ireland after purchasing from strawberry.net"
"Just paid £11.50 customs charge and Post Office handling fee on a £16.50 purchase from StrawberryNet. Not such a bargain purchase! NEVER AGAIN!"
"Ordered items. A week after the order I received an e-mail from Strawberrynet that items were lost in transit and I received a new tracking number. I tracked the re-shipped parcel and nothing has happened up to date. I queried as to why the parcel was not in transit yet, and their response is that it would take another 7-10 days for delivery. Another day passed, and still nothing was happening. This time again I was told that it would take 7 - 10 days for delivery and if I wanted a refund, I would have to cancel the transit and request a refund from Strawberrynet, but that would probably take several weeks to be processed after they receive the parcel back. I have in the interim phoned all the contact numbers that have been provided on their website. None of the numbers work. It has been two weeks now and I still have not received my items. What do you think, will I get my items or not? Considering that their prices are not that much cheaper, I will not purchase from them again."
"I am trying to get my money back over the last three months for an item that was returned to them. Multiple email enquires have been sent by me to be specific 21 and I have just been told I will get a refund soon. I am soo disappointed with their service and customer feedback.
Please save yourself the trouble and your money and do not shop here !!"