"Delightful website with full color images, great prices, free shipping. Loved the merchandise! Have ordered several times and received order status emails at order confirmation, shipping with tracking number and follow-up after order was delivered. The first reviewer must have been the competition! None of that is true in my experience. "

"Terrible customer service; no reply to inquiries regarding order status and no email notification when an order has been received, processed or has shipped. I have placed multiple orders from Silver Messages but will take my business elsewhere as it's just not worth the hassle. Try SilverBestBuy.com or http://www.sausalitosilver.com/ instead."

"I've bought some small piece of jewelry. Pricing is good and shipping is included in price. The order was shipped same day. The packaging is just cute. I've never met such personal and sincere service."