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Verified
5/5

2005-11-23

"Bought a pack of 100 2" x 6" antistatic bags via an E-bay auction. The invoice came in "Grc Enterprises / staticbags.com" which is what prompted me to rate them here. Great product, shipped quickly, and with a price that will keep me as a buyer."

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Variety of brands and products offered
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Overall product shipping and delivery process
Delivering products damage free
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Overall technical support
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Making decisions on their own
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Customer service making decisions on their own
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Verified
5/5

2004-10-05

"Great service, fast shipping, everything neatly packed. Will visit again when I need more static bags."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Overall customer service
N/A
Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Customer service being easy to reach
N/A
Customer service being trustworthy
N/A
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2003-07-21

"Ordered some zip top static bags from them . Needed them to bag up some old hd's I had forsale . Well I called after I ordered to make sure they would fit into the bags I ordered(6X8). Spoke to Gary , he said he thought that the bags I ordered might be a tight fit because of the zipper on the top , he said because of the zipper the opening might be alittle tight for a harddrive. They also sent me a sample of the zipper bag to see ,it worked but he was right were alittle tight for a hard drive because of the zipper seal on the bag .So he changed it to the open top bags ,but were 100 bags instead of 50 zippertop,That were 2$ more and they shipped them BEFORE i sent the extra 2$ . Now hows that for service ??? I know 2$ isn't gonna make or break anybody but lets face it , in todays world even if it is a nickle more people want the money first ... If you need static bags www.staticbags.com is the place to go . "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Ease of ordering online
Overall technical support
Making decisions on their own
Resolving problems
Being easy to reach
Being knowledgeable
Being trustworthy
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Overall web site
Speed of web site
Web site reliability
Web site being easy to use