ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
2.50/5
Chance of future purchase:
2.50/5
Shipping & packaging:
2.50/5
Customer service:
2.50/5
Return/Replacement policy:
2.50/5


1/5

2024-04-10

Forcing me to pay for what they have to ..

"Forcing me to pay for what they have to .. don’t order if you are from UK .. will hold your parcel until you will not pay for custom shipping …I payed from the start for what I had to .. disgusting company"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-12-01

If I could give more stars I would!

"These guys are the best! I had a minor problem with the print and all was fixed in a happy and timely fashion. We’ve used them before and it’s always top notch. Couldn’t be happier! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2023-08-20

I can't do it

"So I recently choose them due to more people asking where to get my product and I just don't have time to go to the local print shop as normal as I'm going through a divorce. Fount these guys and thought ok. Great. So uploaded my designs. They rejected some and it's just went on hold. Okkk. So move forward. My fans, friends and family buy my product to help support what. Do. Ad off a 60. Hoodie from my design I get 13. Lol. Your ripping not only my people off but stealing from the artist too. The f. Kery is mind blowing. 50. I'll get gas and save my people some money. A 25 hoodie costed 60. I had a few of my people return. Disgusting. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2023-06-30

Stay Away

"Glad I didn't get all caught up in this company WOW Do your REASEARCH..."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

1/5

2023-03-20

Stay away!

"Stay away from spreadshirt! I am a self employed artist that uploads my own designs to spreadshirt for sale. The problem with spreadshirt is the design rejection, one day they accept the design and than 7 days later they will reject it for BS reasons. Than they give you penalties for rejected designs and reduce your visibility to buyers. It's crazy how they treat us for measly 3 usd! Please take your business elsewhere! I'll change this design when things improve!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2022-12-10

Deceiving

"The sweatshirt material is thin and poor quality looking, size smaller than average for the age needed, and the printing has a faded colour although I asked for an intense yellow colour on the web design. Very expensive (50 euros) for what you get. At least delivery was fast, that's good, so it will give me time to buy a new present for my nephew"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

2/5

2022-09-15

Poor customer service

"The quality of the shirt was great, but my issue came from customer service. I overnight shipping from Spreadshirt, though the shipment was delayed. I called UPS and they mentioned they were willing to refund me for the delay as I had to rebook a flight in order to receive the shirts for a trip.

UPS mentioned the refund needed to be processed through the seller (Spreadshirt), though Spreadshirt was unwilling to process this for me despite the delay. When I called customer service they were very rude and unwilling to be helpful. I'll plan on going with a different provider next time.
"


5/5

2022-08-22

Wow

"Easy to order. A lot of choices. Quality is the top of the line. Extremely happy. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-08-08

Always satisfied forever a customer

"Me being a spreadshirt customer is a rewarding way for me to capture an image that I can actually wear and promote my beliefs, thank-you spreadshirt"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2022-07-26

Quality product and outstanding customer service

"I wanted to send a t-shirt as a fun gift for a dear friend whose having a rough year. I needed to contact Spreadshirt and was assisted by Lori. I didn't have to wait on the phone long and the customer service was outstanding. I look forward to give my business to Spreadshirt again and honestly can't recommend them enough!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

2/5

2022-07-15

Should have listened to other reviews

"So I designed an entire line up of shirts and clothing. This would have totalled about 3k dollars to order everything. I ordered 2 shirts to test as an example. The sizes were true and the shirts were fine. The image print was fine as well. The quality of the print was the worst I have ever seen on both. My finger literally could rub the ink off of both shirts with ease. Within one wash the ink on one shirt was badly damaged. If youre starting a tshirt business than I suggest you find product elsewhere because you cant sell these. I dont think they are curing the shirts correctly. The bad thing....I cant just buy the vector images for the entire line I have created so now I will buy Adobe illustrator, redesign and search for a printshop elsewhere. I would however be curious if the shirts could be hit on a heat press at 355 degrees after I recieve the shirts."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

1/5

2022-04-21

Expensive Duties and Shipment

"I paid for international premium shipping to my house. After waiting for multiple weeks I got a call from FedEx saying that I would have to pick up my order from a warehouse, and on top of that I needed to pay double the original shipping fee in duties. I can't believe I was charged so much for shipping and had to pay triple the original price. Also, Spreadshirt never emails you when to pay duties, instead FedEx calls you at random times, and if you're too late they send the shipment back to SpreadShirt. Ordering and customer service was a nightmare. Save yourself the headache and order from another company."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

2/5

2021-12-11

Slow and inferior product. Wrinkled and bad stamping.

"Product took extremely long to arrive. Was wrinkled and stamping was done poorly. Second thoughts on gifting. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2021-12-01

Excellent Customer Service

"I ordered a Marine hoodie for my son-in-law as a Christmas gift along with some other shirts. I received it and it looked great. Then over Thanksgiving, he comes out wearing the exact same thing and so I went online to return it for a refund because an exchange wasn't an option. I received a prompt reply stating they would refund me but didn't provide a return address. When I emailed them back, their customer service department said they did not wish me to return it but to donate it or give it to someone who would like it. I don't know of another company that does that except Amazon from time to time, depending upon the product.
I would definitely order from them again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2021-11-10

ordered 2 bitcoin hoodies - never received

"I ordered two hoodies and they never came. No response, no returned calls. Nothing. Been ghosted. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges