"I ordered a fitness product, but one of the components was a wrong model. After a couple of emails with Ryan, they sent me a replacement at no charge."
"BEWARE - SPORTS UNLIMITED - shipped me the wrong item, and now they want me to pay for my own return. Spoke with Jason, what a joke for a manager!! More like him, and you will be out of business in no time. This is the WORST CUSTOMER SERVICE- DO NOT BUY FROM THIS COMPANY, read terms or you will get stuck. Company refuses to deal with end user. I WILL NEVER BUY FROM SPORTS UNLIMITED AGAIN !!!!!!!"
"My kids received an air hockey table for Christmas from a family member, and when we opened the box, we saw that one of the corners of the table was broken (manufacturer's packaging issue, not seller's). I didn't know how the return would work, given the fact that I did not purchase the table myself, as well as the size of the item. I called customer service and they were very pleasant and helpful. They asked me to take some pictures of the damage and email them. I did so, and received a response within minutes. From there, Sports Unlimited (Holly) did the rest. She continuously followed up with the manufacturer and kept me in the loop every couple of days to make sure I knew the status. The final result was a new air hockey table shipped to my door with no need to even worry about shipping back the damaged one. I am a very happy customer!"
"Ordered shoes, and they came quickly and fit nicely. Thanks."
"The product is good but a lil bit large on size. "
"My granddaughter throws left handed and we looked all over for a T-Ball glove for her. She has 1 year left then we will come back to you for a softball glove. She is very happy with the glove."
"Very satisfied however better shipping cost would be nice"
"Very satisfied with the quick delivery, the product, and ease of set-up. We have a happy little birthday boy! Thanks."
"I ordered on 06/24 buy today is 07/01 and still I don't have any info on my shipment. I called twice to Sports Unlimited customer care and they never came up with the tracking no and all other info. Worst experience ever. I asked to cancel my order but they didn't do that as well. "
"They answered my questions very quickly. The shipping was fast and the products are good"
"Order came in two days early.
As for the Grill......not only does it look mean, it fit perfect on the Vengeance. A little heavier, but we bought it early enough so my son was used to it by football season. "
"Great quality. Came within time frame promised and in great condition. Reputable retailer!"
"Very happy with the purchase and the delivery speed! "
"Timely shipping. Product as described!"
"I am very please with the service an quality of the product that I have received.I have just one small issue I order another riddell revolution size-color =black s/m on Wednesday the 19 an paid for two day shiping an have not received it for my Lil cuzin birthday on the 6/23/ an the order# 858630 but other then that every thing is great thanks for a easy process & a great product "