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1/5

2023-05-25

Worst experience ever

"After creating order for hunting scope Burris 3-9x50 with different shipping/billing address they send me email that saying my order contains: "few different characteristics of fraud". After communication with support they give me information, that they can delivery order for me only to my billing address and after getting payment only with wire transfer (+20$ fee)"

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5/5

2022-06-30

Superb Customer Service

"Amazing customer service and Sport Optics had better pricing than Optics Planet! Jayse was extremely helpful and my experience was very pleasant and simple."

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5/5

2021-10-22

So far, so good

"Just had a great experience working with Jayse over the phone. He offered a promotional discount the saved my quite a bit. When I mentioned that I was uncomfortable with providing my payment information over the phone, he offered to send a PayPal link, which he then expedited so that I could receive it while still on the call. Great service. Will provide an update when the product arrives. "

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5/5

2021-08-19

One of the best online optic store I know

" Sport optic is one of the best places to buy your favorite optic brand. I have done many purchases with them, and the customer service is always outstanding.
Looking for the best price?
Sport optic have it ¡!
"

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1/5

2021-04-26

Worst experience in MY LIFE

"Worst experience in MY LIFE, im 61..
I made an order today, they put it on hold, i called to ask why is that and i also had to explain myself?
They said it was marked as fraudulent and maybe they will ship...few hours later they cancelled it and refund my money (thanks, but i wanted that scope)
Customer service = crap, i tried to contact them and they cancelled the live-chat and also hang up the phone! IN MY FACE!
Unacceptable customer support 0/5
"

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5/5

2018-05-04

Great company to work with

"I ordered a scope through them that had an insane promotion that I honestly thought was too good to be true. The item was out of stock, but I was still able to order it for that price and talked to them to confirm that when it was back in I would receive it for that price.

Item arrived well packed and in perfect condition, will be using them again!
"


5/5

2017-06-22

Excellent service and fast delivery!

"My experiance with SportOptic was great. Great price and awesome customer service. "


5/5

2017-06-08

Vortex Golden Eagle HD Rifle Scope 15-60x52

"Received my Vortex Golden Eagle HD Rifle Scope 15-60x52 SportOptics extremely fast. SportOptics customer service was very professional. I'm currently waiting for my new scope.
"

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5/5

2017-05-16

Great Place

"I have purchased aimpoint t2,eotech exps3, and eotech magnifier and all three were cheaper then everywhere else all were purchased separately and had every order in 2 days!! I won't purchase anything with glass from any other company then this one. They are the best!!"


5/5

2017-04-28

customer service was 2nd to none A+A+ along with the Vortex Binoculars 10x50 Viper HD

"Had a question about a pair of 10x50 Vortex HD binoculars and the issue was resolved in very short order. They were very polite even put a hat and decal in the box. When the package arrived with my binoculars --- it was packaged with pride and it was a box inside a box with air pillows all around.. Opening it there was an envelope signed by who packed the box and the receipt was folded neatly inside the envelope -- very professional!! They had the best price for the product I was looking for and had several other offers beat by over $50 + free shipping Would buy from again with no worries.."


5/5

2017-04-28

Extremely Satisfied

"Sport Optics is my ONLY source for optics and ANY optics advice. They are unbelievably knowledgeable.
The entire staff is very helpful and courteous. In the last ten years, I have made dozens of purchases from them and would not buy my optics from anywhere else! I am an avid hunter and am extremely particular about my equipment. I have taken 23 big game species in North America. Many thanks to Sport Optics -couldn’t have done it without you!

Best Regards
Jeffery Swinford

"


1/5

2016-10-19

Canceled my order twice told me I had to do a wire transfer because of fraud problems they don't know how to deal with.

"Horrible I lost my cat I needed flir tk heat vision scout to find Him. I ordered with everything matching credit card matched user name and address they sent a email saying my order had several flags of fraud so they iquired that I do a wire transfer mind you they call and ask you why your buying the product so I tell them I lost my cat it's a emergency so I need the 2 day shipping they were all nice to me saying yes this will be perfect to find your cat as if they cared. Canceled my item called back they sounded so unprofessional like they had no idea how to differentiate a good purchase from a fraud purchase all my info and my wife's info was in there all matching everything to the tee so now this wasted two days everyday my cat is outside was a chance he strayed further. Sportoptics needs better professional people to handle there orders as a LLC they seem like they made a lot of mistakes before. In result pushing away good customers by doing the minimum of research to tell what's fraud and what's not. Complete mess!!!! ------ try *thegpsstore* had no problems smooth transaction flir tk is on its way as soon as it was purchased-----"

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5/5

2016-06-09

great customer service and knowledgeable about the products they carry

"Great source for quality optics at great prices and a great sales staff to guide you towards a product that fits your needs and budget. ive purchased dozens of items and always get the same great treatment. buy with confidence
Teddy Baham
"

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Verified
5/5

2014-11-17

"I had worked with Jay on this recent order and I wanted to commend him and Sport Optics for the great service. You did everything you said you would do in a timely and professional manner. I was so pleased with your service that I plan to deal with you anytime I want to purchase an item that you carry.

I will be ordering a hunting scope by the end of the year because of how easy you are to work with and order from. Your pricing is as competitive as anything I’ve found. It is refreshing to find a company, through the internet, that you can trust and work with. Thank you Jay for the great customer service and you will be hearing from me again soon.

Kind Regards,
Chris Rogers
Fort Collins, CO
"

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Verified
5/5

2012-03-28

"I placed an order for an Eotech on Sunday, it arrived on Tuesday.
Part was brand new, in perfect condition, packed properly.
They had the best price and it shipped UPS for free. Great experience. I will definitely buy again.
"

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