"I was a little hesitant to order from SpeedyToys, but they had the best deal and selection so I decided to take the plunge. I was not disappointed. My order was processed on the following Monday and I was given an estimated delivery date of 10/7 for my package. Not only did they respond to a question I had regarding shipping quickly (I received a reply within 15 minutes), I received my package on 10/3, a full 4 days early. There were no issues with the package, and I received exactly what I paid for. I would most certainly do business with SpeedyToys again."
"Do not buy from Speedytoys! I ordered a $130 gun on June 6. It never worked. After several emails they finally sent me a return auth # on Jun 27. I had to pay $25 to ship it back. They received it Jul 9. I heard nothing from them even though I sent several emails. Aug 10 I told them I would contact the BBB. Aug 14 I got a refund for $155. I'm glad I got all my money back but 2 months is a ridiculously long time to resolve something like this. They are definitely not speedy! "
"DO NOT BUY FROM THESE PEOPLE. They have an F rating on the Better Business Bureau's website. I ordered from them on 12-30-2005 and the order took about a week to process and ship. I finally got a response after sending them 5 e-mails; Which they claim they will respond to in 24 hours. After recieving the item it broke within 2 days. I sent off a series of e-mails and only got a response when threatening to report them to the Better Business Bureau. Then after reported them, they replied back, and I quote:
"You get what you paid for." That was part of their exact response to the BBB of my complaint. They are horrible, unprofessional people. My friend also purchased from them and has sent near to 10 e-mails and have recieved no response ever since he bought it the same day I did; His gun never even worked! STAY AWAY!!!"