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1/5

2018-06-27

Stay away

"Lenses IN STOCK on site. Lied to me for 5 weeks promising delivery. Manager Henry lied and insulted me, cancelled the order because it was " too small and not worth the trouble ". Issued refund minus $22. NEVER RECEIVED IT. 7 weeks since I ordered! AND NOTHING! Also goes by FRESHLENSNOW and CONTACT LENS CLUB. You will regret it .Filed complaint with BBB, they already have an F rating for identical complaints. "

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Verified
1/5

2015-12-17

"Purchased a set of eyeglass frames from this site, they charged my card and began processing my order.

hours later they cancell my order with no notification.

I see the cancelled order on my card , contact they via live chat and am told, at first, that there was a "glitch" and the frames we're mispriced and I could reorder them again if I'd like ... at over one hundred dollars more mind you)

I told them that was unacceptable.

A supervisior logged on then told me thier site crashed which magically cancelled my order and I would have to reorder ... again, at over one hundred dollars more than I origonally ordered and was charged.

Bait and switch operation, avoid at all costs to save yourself the greif.
"

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