"Excellent support and package arrived in perfect condition!"
"Great communication and response times! Super friendly and helpful! "
"As always Specfiction both delivers in products and customer service. They are always willing to go that extra mile to help one find that special piece. Always friendly and supportive that leaves one coming back for more. Been a customer for years now and will continue to use and highly recommend to everyone in the hobby. Thanks Specfiction for joy you bring. No One Better! "
"Spec fiction is easily one of the best high end collectable stores. Great customer service, great prices and a wide selection collectables"
"When it comes to purchasing collectibles, Spec Fiction has to be one of the best places to order from. I've placed lots of orders with them and will continue to do so for years to come! If Spec is around I'm ordering! The customer service is impeccable with quick responses and resolutions to your questions and issues. Todd the owner of the company is also always available to reach out to and super helpful in making sure you get what you want and working out whatever way to make it happen and a great friend! They have so many options of things to choose from on their site and even if you don't see something you're wanting that somewhere else has you can ask Todd and next thing you know it'll be on the site available to order! Fantastic person running a fantastic company, you'll always be in good hands with Spec."
"Spec fiction did a perfect job from offering a generous Black Friday discount, to packing and shipping of JND Mera. Thank you."
"I've been buying from Spec Fiction for over 5 years and have always had great experiences. They are responsive to emails and ship my items quickly. Also, the two times I've ever received a damaged item, I was able to work with Spec to get replacement pieces without issue. I'd definitely recommend Spec Fiction for anyone looking for awesome statues. P.S. They also offer free shipping on a decent chunk of their items."
"There are numerous companies that sell collectible statues but Spec Fiction is the best of the bunch. You won’t find a retailer that has a wider range of pieces to pick from, many of them in stock for the compulsive buyers like myself. Customer service is always quick to respond no matter what it’s about. Which leads me to the best part about SF, anyone can sell a statue, but it takes a quality business to remedy any issues when they arise. I’ve purchased over 30 large scale pieces from Spec Fiction. The one or two time UPS wasn’t nice to the box, Spec Fiction took care of me. Class act company. I also like the “Make an Offer” feature for some of the pieces. If you make an offer within reason they’ll usually accept it, my bank account hates it but I think it’s a nice touch to their selling strategy. The BOGO sale from this Black Friday hooked me up too, no one else did that to the level Spec did this year. Highly recommended, great people to deal with!"
"I've been a statues collector for 28 years. During this time I've been burned too many times to count until I met Todd at Spec Fiction. Every deal I've done has been flawless and he always goes above and beyond to mKe sure I am happy. Trust Todd and the team at Spec Fiction for all your statue needs...A+++++"
"Love purchasing from spec fiction! Trusted seller, great customer support, great prices, and reliable. Highly recommended doing business with them, do not hesitate. With there flex payment plans, makes buying expensive statues less of a burden lol definitely will continue to do business with them. "
"Got the item completely authentic. However, there was I guess some damage in the shipping, so it wasn’t even their fault but they gave compensation. This kind of service is very much appreciated. "
"Placed an order via the website almost 2 years ago, but the ordered items has been continuously delayed. But finally got the deposit refunded."
"Todd is a nice guy. Great customer service and fast shipping"
"Fast communications with excellent and smooth handling. "
"I can't even begin to tell you how frustrated I have become with various vendors who shall remain nameless. What I CAN say is that Spec Fiction is the one vendor I have ZERO issues with. There was one problem I encountered a few years ago, and Todd took care of it immediately.
If you want to be sure that you will get what you paid for, be happy with your purchase, and know customer service has your back, Spec Fiction is the vendor to go with. I know I sound like a bad TV commercial, but I am being totally sincere. Todd actually gives a **** about his customers."