"I WASNT SURE IF I HAD ORDERED THE RIGHT BATTERY FOR MY CELL PHONE. IT APPEARED TO BE TOO BIG FOR MY PHONE. I EMAILED MY PROBLEM AND THIS VERY NICE
PERSON HELPED ME TO FIGURE OUT THAT I HAD TO TAKE
THE ALL PACKAGING OFF. I LEFT THE CLEAR WRAP STILL AROUND THE BATTERY, NOT WANTING TO OPEN IT IF I HAD ORDERED THE WRONG THING. FINALLY AFTER ALL THE QUESTIONS AND ME TRYING TO FIND THE ANSWERS I FIGURED OUT THAT THE ACTUAL BATTERY WAS IN A BLACK PLACTIC CASE ITSELF. I TOOK IT OUT AND IT FIT FINE. THE PERSON HELPING ME WAS VERY COMMITTED TO HELPING ME FIND THE PROBLEM. I WAS VERY PLEASED WITH MY RESPONSE. THANK YOU"