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Product & services pricing
0.00/5
Chance of future purchase:
3.13/5
Shipping & packaging:
0.00/5
Customer service:
3.44/5
Return/Replacement policy:
0.00/5


Verified
5/5

2024-04-29

Price is reasonable

"Part is reasonable price shipping is very good
Thanks I will order again
"

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Verified
5/5

2024-04-17

Parts Departments willingness to HELP

"Carlos was extremely helpful and took the extra time to validate the parts I order fit my 2020 Toyota Highlander. Thanks Carlos for going the extra mile!"

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Verified
2/5

2024-04-03

No effort put in

"Tried ordering some Ring Shaft Snaps for my **** rebuilt. Did it online for the convenience of ordering online and picking up at local Homestead Toyota dealer. Parts only totaled $15 and change, so it must not have been worth their time since they were probably not making money on that sale. I got a reply saying part were on back order with no ETA and if I wanted to cancel. I replied back asking if all of the parts are on BO, then yes and to please advise. No courtesy response, they just cancelled. I placed the same order with Ourisman Toyota which I believe uses the same platform and 2 days later, parts are already on their way. That's either laziness or as I mentioned, wasn't worth their time, so they didn't bother. I'll just pay shipping fees next time and order from other dealers."

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Verified
5/5

2024-02-08

Good online web site

"Good experience online shopping"

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Verified
5/5

2024-01-13

Review

"Easy to order online - quick notification of order placed."

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Verified
5/5

2024-01-05

Great customer experience

"I ordered parts online. I accidentally added two radiator hose instead of 1. They fixed the order and sent my item on its way."


Verified
1/5

2023-11-06

Never called back

"Never called back or answered my questions "

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Verified
5/5

2023-10-23

Parts services

"Fast shipping Amazing staff.
Good job
"

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Verified
5/5

2023-09-09

Seamless pick up other

"Purchased a few parts online and they were ready for pickup almost immediately. Great service."

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Verified
5/5

2023-06-20

Greatly

"Parts are correct and received on time what else could you ask for great experience. "

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Verified
4/5

2023-05-04

Order Incomplete But Great Service

"The Parts Department, Carlos, was very helpful and friendly. If I would have gotten my orders fully completed, I would have given them a rating of 5 stars. I recommend this South Dade Toyota for all your parts needs."

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Verified
4/5

2023-04-25

Not Too Happy

"I placed an order on April 4th, and the order was confirmed. I waited 10 days for my order but did not see anything nor any communication from the parts department. I then checked the status of my order only to find out that they cancelled my order without informing me. I wasn't too happy with that.
I am now placing the same order for the second time.
The online ordering process is great but the lack of communication concerning my order was terrible.
"


Verified
5/5

2023-04-16

Good experience

"I maneuvered through the on line ordering quite easily."


Verified
5/5

2023-04-08

Best Toyota Online Parts Store.

"Always get all i need at a great price. Very attentive personal when picking Up.
"


Verified
5/5

2023-04-02

Fair price

" Easy ordering. I will write a review, when i receive part.
Thank you and have a nice day.
"