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Verified
5/5

2010-08-23

"I love my order from SourceOneAudio. the product is definitely legit, and I'm very, very satisfied with the merchandise. I would highly recommend it to any of my friends if they are looking for cheap and great electronics or sunglasses!
Thanks again!
"

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Verified
1/5

2010-06-26

"Don't buy here if you're in a hurry! Advertises "Free Shipping", then takes NINE DAYS to ship a pair of sunglasses. "

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Verified
5/5

2010-06-21

"I have purchased several products from their website, received it in the same week. They helped me track my orders and were very friendly. "

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1/5

2010-06-09

"Shady, shady, shady! Buyer beware with this guy. He is rude, and will tell you that your "in stock" item is a special order.. that's if you can get ahold of him at all.. website phone number is an 800# for another company (Source One Audio - for a real treat, check out their ratings). Oh, and don't bother trying to email, you will get your email back, because that's a professional way to run your business.. with an invalid email account. After much kicking, and screaming and a rude phone call from "Ralph" who apparently doesn't understand what the term "customer service" means, PayPal had to intervene to get my $$$ back. Good luck if you go through dealing with this guy. I guess the old saying is right, you get what you pay for."

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Verified
1/5

2010-05-20

"I ordered a pair of sunglasses from them. I have emailed them several times to find out the status of my order with no response. Every time I try to call them I get "this mailbox is full" message. I eventually got a hold of them and they said my order was going to ship that day (5 days later). I ended up getting the package the next day and everything was good. It definitely seemed like a sketchy company. They may have good prices, but the uneasy feeling, in my opinion, was not worth it."

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Verified
1/5

2010-04-12

"I purchased speakers for my home theater and was not very happy with the end result...when i finally got the speakers after numerous backorders the subwoofer was damaged. I had to return it and I was told they where on backoder again....I dont fault the sourceone audio for this....but where the problem is at customer service. I asked for a refund for the subwoofer and after waiting 2 months I called back about the refund and they said they forgot. 1 week later I got the refund but not the sales tax. Buyer beware to many mistakes for me I will never use this company again."

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Verified
1/5

2010-04-06

"I ordered a Gucci sunglasses from this website because the price was good and it said that the shipping only gonna take 1 or 2 days. It's been over a week and I sill haven't received the shipment notification. I've tried to call them email them but no one ever responded. I really think thats the worst website ever so stay away from them!!!!"

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Verified
1/5

2010-04-05

"I ordered a telephone from their website. The item was labeled "IN STOCK." They immediately charged my credit card.
Two days later I received an email from them saying my order was cancelled because the item I ordered was discontinued.

I kept getting a recording when calling this business and my emails have not been returned. The charge on my credit card remains.

I'm not happy.
"

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Verified
1/5

2010-03-31

"Ordered Oakley since it was at a great price.I received a confirmation of my order but never got any tracking number. It has been over 9 days, no response to the Emails except for one which said that it would take 72 hrs to process order.The phone number on the site has voice mail box full, cannot contact them either thru mail or phone tried many calls and four emails. Stay away!!!"

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Verified
1/5

2010-02-24

"This company is very unprofessional and completely uninterested in taking care of the customer. I ordered a Denon receiver on a Thursday and started checking the website for a tracking number or update. When I saw no change after a few days I called and the representative gave me an excuse that they had closed early and something else had happened on Friday and that the 'ware house' had not shipped them the item yet. So I said you sold me an item you had no stock of and he said 'well, I took it off the site after your order'. I asked how long it would take to get from the warehouse to them and he said he didn't know and could not find out. I gave them a few more days, now a week later and the same rep said he still had no idea when the item was even going to reach them just to start shipping to me. I asked if when it arrived they would expedite the shipping for all the trouble and he said NO flat out they would not do that. So I canceled my order and got a confirmation email. Luckily they had waited so long that the hold had expired on my bank account and had not been processed. I would advise you look else where and do not get sucked in by low prices; it’s not worth all this hassle. I will not be purchasing from them ever again. "

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Verified
5/5

2010-02-15

"I ordered a pair of oakley ski goggles. Got a very good deal on the item and the order came very quickly. I was also really happy with the costumer service. "

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1/5

2010-02-15

"This website will allow you to place an order for an item that is out of stock. "

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Verified
5/5

2010-02-12

"Excellent service along with a great price. I found source one a few years ago when i purchased my first bluerey player. I have bought a few other things from them and they never let me down. Thanks again source one"

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Verified
1/5

2010-02-07

"This company advertised S&H included. When I ordered, the shipping was added ($11+). I tried to reach them by phone and could not get an answer. I emailed trying to find out what was going on and my order was cancelled without my knowledge"

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Verified
5/5

2010-01-12

"purchase a pair of oakley sunglasses. ordered them on Monday wearing them Friday. nice. fast shipping Awesome prices. saved $50.00 off the retail. "

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