ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
5/5

2007-01-10

"I've ordered from Sound Domain at least 5 times and have never had any problems. Their support staff are extremely helpful. I returned an item once, it was easy and went well."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2006-12-31

"Ordered a few times now and always had very good results. Most orders have shipped prior to promised date. Also they do sell non-warranty items (non-authorized reseller) but unlike other stores are very up front about these products both on the web site and on the phone thus one can make a decision about whether they want to risk buying an item not covered by a factory warranty. Overall very good website and very prompt and straightforward service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2005-08-13

"I've ordered things from Sound Domain three seperate times. Most recently, I ordered a Pioneer Amplifier . Sound Domain had the amp for $140, but everywhere else was selling it for around $119, but unfortunately, most of those sites had bad reader reviews. However, on Sound Domain's website there's a "105% guarantee" that they'll beat any price, so asked if they'd take $119, and they did! So I ordered from Sound Domain, and probably will for any other stereo order. If the price is less somewhere else, I'll just ask them for the lower price.

Also, shipping is always quick. A good company.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Overall customer service
N/A
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Customer service being knowledgeable
N/A
Customer service being easy to reach
N/A
Customer service being trustworthy
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
N/A
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-04-27

" I was overall pretty pleased with this transaction. It actually came two days sooner than expected. The only problem i have is that one of my packages were already open when i got it. Beings its just a $3.95 battery post bolt i didnt care to much. Other than that its a great site to shop from."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Overall customer service
N/A
Customer service making decisions on their own
N/A
Customer service being knowledgeable
N/A
Customer service resolving problems
N/A
Customer service being trustworthy
N/A
Customer service being easy to reach
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2003-12-12

"First time shopping with this dealer. Ordered some white speaker grille cloth for a custom home installation. Received the product on-time. No problems. Will shop here again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
N/A
Is committed to quality products and services
N/A
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2003-11-22

"Ordered a pair of Pioneer TS-D160R car speakers, they honored their price guarantee and matched a price lower by $20 I found on the net. So naturally I placed my order with them and received it in time and in perfect shape. Will definitely shop again!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2003-11-22

"Bought a car stereo, got a discounted mounting bracket (it cost more than $12), and free wiring harness, etc. Good quality items and fast shipping. I installed it today and had no problems."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2003-11-16

"Excellent experience. Their prices are competitive and often the lowest I could find anywhere. (If I had found a better price before ordering, they'd beat it by 5%.) Freebies like an install kit and wiring harness saved me $30 when it came time to hook up the new head unit. They sent an email right away with a Fedex shipping number so I could keep up with it in transit. All in all, this is how online shopping should be. See additional reviews of SoundDomain at http://bizrate.lycos.com/ratings_guide/cust_reviews__mid--23545,rf--wgg.html"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Ease of ordering online
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2003-10-04

"ordering from their site was easy and secure. prices seemed very good, but i didnt shop around much. they seemed to have a larger selection than most. my order arrived in a very timely matter, well packed and 100% complete."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
N/A
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
N/A
Ease of checking delivery status
N/A
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall web site
Web site being easy to use
Web site reliability
N/A
Speed of web site
N/A