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Verified
1/5

2013-03-21

"DO NOT purchase anything from this company (SOSPool.com). They do not deserve to be in business...many other companies out there. AVOID!! Service track record is by far the worst of all pool supply companies locally and internet sales. They have decent prices to make up for the fact that service is beyond horrible. Sent broken product, not willing to make it right. I know what your thinking just one person that had a bad experience...Call them first and see you will find out quickly how poor this place is operated. AVOID move on to the next place...guarantee you will find a better price and service elsewhere..don't give in to companies like this. Also, check with BBB if you didn't heed the warning."

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Verified
5/5

2012-06-01

"The ordered Tank Body was delivered very fast.
I got it just in time to fix the broken Sta-Rite pool pump.
Thank you
"


Verified
4/5

2012-05-29

"It would have been nice to receive an email confirmation after I placed my order and an email saying that my order was shipped."

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Verified
5/5

2012-05-23

"QUICK, ACCURATE. EXACTLY WHAT I NEEDED."

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Verified
1/5

2012-05-18

"Purchased the Remote Controlled Dolphin Robotic Pool Cleaner dx4. Overall, we are pleased with the cleaner, but on the site when we purchased the product it CLEARLY says it comes with caddy, which it DOES NOT. I have called SOS Pool and they will not honor what their website says. The caddy cost an additional $130 and they said that the manufacturer Matronics doesn't offer product with the caddy anymore. This is not my fault that their website offers misleading information. The WEBSITE needs to be edited!!!"

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1/5

2012-05-07

"I still have not received my item and when I inquired nobody has messaged me back.NOT happy!"


3/5

2012-05-06

"Shipping/Handling charges were excessive. Buying three of a single, small item should not have resulted in shipping/handling charge on all three. All three easily went into a USPS small flat rate shipping box."


5/5

2012-04-25

"Overall, a very good experience. I was a bit skeptical at first due to their site being unavailable for hours at a time. When I reviewed their past reviews, I decided to place my order. It was shipped same day and delivered as promised. I'd definitely use their site again!"


5/5

2012-04-09

"Very quick and easy. Product arrived without issue."

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5/5

2012-03-24

"Great Service! Fast Shipping! 5 stars"


5/5

2012-03-24

"I love their service. Gary the manager is a very friendly and polite man. I had questions I could find answers to and he took his time in helping me. I loved his service. "

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5/5

2012-03-24

"Fast shipping!
The lowest prices!
That's what I nedded, that's I have got.
Thank You!
"


Verified
5/5

2012-01-21

"Great! Fast shipping, good product, will definitely order another one soon!
"

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Verified
5/5

2012-01-01

"grate service !!!!!!!!!!!!!!!!"

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Verified
5/5

2011-12-10

"Wow wow wow...
Finally I have found a place where I can rate this guys.
I have already placed 3 orders from this website and this guys are great. They have the lowest prices in the net. They took care of all my questions regarding the items I was going to order. This is my one step online store for my pool.
Thank You!
"

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