"They are also listed under softwareoutlet in reseller ratings as well. Terrible customer service. Their phone lines are rigged in such a way that you can never get a hold of ANYONE. Even the operators line is busy for over half an hour. I keep trying to dial in, wait for half an hour here and there, but no one ever picks up. Avoid the hassel, don't buy from this place. Gave up on calling them. Can't cancel my order."