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Product & services pricing
4.03/5
Chance of future purchase:
3.75/5
Shipping & packaging:
3.75/5
Customer service:
3.75/5
Return/Replacement policy:
5.00/5


Verified
5/5

2024-04-07

"Quick and professional approach to solve issue"

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Verified
1/5

2024-03-09

anoying

"to many usless letters about nothin, just get off me
"

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Verified
5/5

2024-02-25

Réactif, efficace

"J’ai demandé de l’aide et on m’a très bien renseigné "

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Verified
1/5

2024-02-25

Rubbish. Programme out of date. Can’t use it. Waste of my money

"Rubbish. Soft ware out of date. Wasted my money. Can’t use it."


Verified
5/5

2024-02-24

Very satisfied

"Quick and smart. That is an accurate description of the transaction. Highly recommended"

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Verified
5/5

2024-02-16

Good

"Very good service and software delivery "

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Verified
4/5

2024-01-16

Very good

"Just disappointed it was in euros
Which made it more expensive
"


Verified
5/5

2024-01-06

Great service, prompt delivery and really good value

"My experience with SoftwareKeep was really good. Firstly, before buying, I had an inquiry and this was quickly and easily answered by phoning them (good that they can be contacted directly). After making my order for MS Office Home + Student, at a decent price discount, I received the product with key code within only 30 minutes. And in that email it was upgraded to a Pro version with 6 applications instead of 3, all for free. I know they probably can't offer an upgrade in every case, but it was a real bonus even though the Student version was already good value on its own. So, not only a good discounted price but a surprise upgrade too. All working perfectly and I'm very happy. It was a great shopping experience. I will be glad to buy from SoftwareKeep again."

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Verified
5/5

2023-12-16

Excellent Service…

"Great and quick service - wish more companies operated in this way…"


Verified
5/5

2023-12-10

Super Support

"Service & support was really super competent, patient and exact. I've made 2 purchases with SoftwareKeep EU and am very happy with the products, price and support! Highly recommendable. "

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Verified
2/5

2023-11-18

Strange protocol for "flagged" credit card payments

"For some reason my payment was flagged as potentially suspicious. The shipment was halted. The procedure to clear this up seemed unprofessional and made my alarm lights go on. In the end, after several phone calls (of which one with a representative who repeatedly did not let me finish), it was all resolved. "

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Verified
5/5

2023-11-15

MS office 2021 koos võtmega

"Kaup oli aus, kõik töötab suurepäraselt. Töö kiire ja korralik. "

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Verified
1/5

2023-10-05

Very bad service never received my anty virus software. And when I send an email looking for it they wanted my banking information. Scam

"Scam scam scam scam scam scam "

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Rep reply posted 2023-10-11
A rep from SoftwareKeep - EU, Softwarekeep, has responded:

“Hi,

Thank you for taking the time to share your feedback with us. We are sorry to hear that you were not able to receive your order. As per our records, we notified you immediately after you placed the order to verify it within 15 minutes. We also sent you a reminder to verify the order before it was refunded due to the lack of verification within the specified 48 hours.

We understand that this may not be what you expected, but we would like to emphasize that our verification process is in place to ensure the security of our customers' transactions. Unfortunately, we were unable to process your order due to the lack of verification within the specified time frame.

We appreciate your understanding and would like to offer our assistance in placing a new order if you wish to do so. Please don't hesitate to reach out to us if you have any further concerns or questions.

Thank you for choosing our service, and we hope to have the opportunity to serve you again in the future.


Best regards,”


Verified
5/5

2023-09-13

Excellent and prompt service with after sales support

"Thank you Softwarekeeper.eu "

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Verified
5/5

2023-09-06

Good bussiness practise

"Fast delivery, professional work"

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