"I bought a drivers license tag and some bacon biscuits on snootys site. The tag is soo cute and unique i get compliments all the time AND my dogs loved the treats."

"Measured my dog and according to their chart placed an order for an outfit. The outfit ran small so I returned it, they said no problem that it would be replaced. They made an unauthorized charge to my account to ship me the new outfit. I therefore paid for shipping 3x's, way more than what the outfit was worth. When I told them I would have requested a refund if I had known I would be charged again, their attitude was "too bad.""