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1/5

2012-03-02

"SO Snackerz owns Bulk e Candy, so I would like to warn any possible customers...


HORRIBLE COMPANY!!!

I ordered the candy for my wedding a month out and they left me in a stressful costly possition. Here is why...

The Friday my order was schedule to deliver 3 boxes of candy ( around 40lbs each) only 2 showed up. I immediately called UPS and they said to call the company. I did so and they said it should come Monday. I called Monday, and they said some of the items were out of stock, but they shipped that it has now shipped out so it should be there by Friday. Called Friday only to find out they never shipped it!!! They said that on Monday or Tuesday earlier in the week, I was sent an e-mail and credited the cost back to my account. Such bull! I never received an e-mail at ALL from them, and they never credited my account. They said it was credited and it normally take 3-5 days. Well when I went online when I got home an hour later, I magically had a new e-mail from paypal saying they credited my account. Of course they messed up the credit and I had to ask them to fix it and add shipping. I am still waiting for the corrected credit.

During this they never ONCE apologized to me for causing this inconvenience because now i have to rush order candy from somewhere else and pay extra for it.

Another note, packing sucked! Some of the bags were opened and I received one wrong type of gummy. Ugh, this company is horrible. Go somewhere that cares about there customers.
"

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