"I recently purchased a replacement screen for my Dell Latitude d620,I love my new glossy screen.
It was easy to install too!
Thanks for your great and fast service!"
"i am able to fix my broken laptop screen same day when i drop it off. I desperate need it for my presentation in class in late evening. They had the part in stock and reasonable price. Save my day. Best service ever."
"Fast and Honest! My LCD inverter was out, and no one had it in stock so I had to purchase the full screen + inverter unit. For some reason (luckily) they don't seem to change the price for identical LCDs with or w/o the inverter so if you're looking, get the one with the LCD inverter, because it's always handy to have a spare. Thanks guys!
"
"First I would like to say that the customer service provided by this company was terrible. I do understand sometimes outsourcing occurs; but when I speak to someone that I can barely understand what they are saying it makes it harder to resolve an issue. First They sent me the wrong item, no problem an exchange could be made. No they had to speak to their technician and would not get back to me after several times of attempted contact. It finally boiled down to me having to pay for there mistake and I refuse. This is not a trusted buyer please reassure yourself of that. You can see it in their ratings."
"The item arrived defective and when I initiated a return they attempted to charge me $20.00 for a guaranteed working product even though they promise a working product on their site. I felt ripped off so I asked for a full refund. After hassling with the person on the phone for 20 minutes they finally agreed and gave me an RMA number. I sent the product to them and they are now refusing a refund. I don't recommend doing business with this company. They may have been good in the past, but not anymore."
"Quality merchandise, high speed delivery, top eBayer, A+++. Quick Shipping, exactly as advertized, Buy from again in a Heartbeat.."
"Needed E6400 Dell Screen for Laptop. Called and gave part number of screen and they looked it up and gave price and had in stock. I placed the order and had it next day. Installed it and it worked great. Very happy with service and fast delivery."
"The best customer service we never have. Smart Micro USA the the best place to find out the screen for our repair shop. Thank you"
"I purchased an LG LCD Screen from these guys. Calling them first to double-check pricing, availability, etc. First off, I was able to talk to a human being, and even know their address. Then I came to find out they are rated highly by the BBB. That clinched it for me. A few things I would like to note:
1. It was shipped out within a business day.
2. It wasa new and original (not compatible) LG LCD screen (with inverter board, which wasn't even mentioned in the ad).
3. It arrived with 2nd Day Fed Ex. Packed Nicely
4. It worked like a charm.
I know there are cheaper "replacement" screens out there, and I have had trouble with those screens and the companies that sold them. This ISN'T a company you will have trouble with."
"Fantastic & beautiful. Order late afternoon & still receive in the next day. Smart Micro save me a lot of money. Thank you :)"
"My order was shipped out on the same day of my purchase. The package was delivered pretty fast. I replaced my cracked LCD right away, and now my new display works just great!!"
"Great company to deal with.
Rec'd product the next day, good quality product, and great service."
"Ordered yesterday, no indication of out of stock status on the website, received an order cancellation email with no reason today."
"Good company. They will good quality product. They do have good customer service to help me. "
"I purchase two LCD from smartmicrousa.com,they do quick ship and quality is very good.reommend this store"