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Verified
5/5

2011-09-30

"The battery took a little longer than it was supposed to, but because it was a great deal and works great, I'm wholly satisfied."

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Verified
2/5

2011-03-22

"I ordered a Dell PA-10 90 Watt AC Adapter for my Latitude Notebook. Price was good, so I figured it couldn't hurt. Shipping of $7.00 a little pricey, but better than spending $65 plus shipping at Dell, right? WRONG. I placed the order on 3/13/11 ... they "claim" the order was shipped out on 3/14/11, but I did not receive the item until the 18th (They are in NJ and I am in NY -- this is ridiculous). ALSO, I RECEIVED THE WRONG PRODUCT. They sent me a PA-12 which is a 65 Watt. I called them up. They are very unprofessional. They don't even answer the phones like a business or give their names. Some girl said she would ship me a replacement VIA FedEx, and that I would receive a confirmation e-mail. I NEVER received the confirmation e-mail, and I am still waiting on the replacement..."

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Verified
5/5

2010-10-27

"I ordered a laptop AC power supply on Buy.com. The vendor was Simple Micro. It was cheap enough, and arrived in a reasonable time frame. It's a brand new item. Sorry I didn't order two of them now..."

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Verified
1/5

2010-10-12

"HORRIBLE CUSTOMER SERVICE - Simple Micro does not answer phones, or emails. Got a defective laptop battery from them and I've been unable to contact them. Credit Card Charge Back Pending"

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Verified
1/5

2010-08-31

"I ordered a laptop battery from simplemicro website. I was pleasantly surprised to receive the battery very quickly. Frustration started once I started using it. It was only charging 30-35% initially and it had completely gone dead within 4-5 days. I returned the product and they ended up charging a restocking fee of 15% and shipping fee(both way) even though they sent me a defective product. I ended up spending about 30% of what they said the battery is going to cost and ended up without a battery. "

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Verified
1/5

2010-08-31

"I would not recommend ordering from this company. I ordered a replacement battery for my laptop that claimed it would fit my computer but it did not fit at all. When I asked about it, they said the battery "would stick out of the laptop." I feel like they should warn the customer of this BEFORE the customer makes a $90 purchase. Now I still have to pay 15% of the total cost plus $15 dollars for shipping. "

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Verified
2/5

2010-02-23

"I do not recommend purchasing from simplemicro.com. They shipped me a defective product then stuck me with the return shipping cost. At the time I was told they would cover the return shipping, but later was told that the sales contract precluded them from having to covering any return shipping costs.

I did eventually get a working product, but you should read the fine print before using this outfit.
"

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Verified
5/5

2009-11-26

"Great Service!! I just purchased a dell adapter for my laptop and it was just as described. It was a dell original brand new charger and works perfectly! i received the charger a few days after the purchase and ordered over the phone because I'm very hesitant to provide my credit card information online and customer service was very helpful. over all it was a pleasant experience. I will definitely recommend simplemicro to people i know."

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Verified
1/5

2009-10-07

"HORRIBLE customer service!! Their MISLEADING website led me to order a product I thought was compatible with my laptop. When it wasn't, they said I had to pay a 15% restocking fee, shipping fee to send it back to them, and if I wanted to reorder the correct item I had to pay full price and shipping fee again. DO NOT BUY ANYTHING FROM THIS WEBSITE!"

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Verified
5/5

2009-07-15

"Ordered a charger on Friday, after close of business, received it Tuesday A.M. via their regular shipping method (USPS). Great price, easy to find, fast shipping- I'm very pleased- thanks guys!"

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Verified
5/5

2009-07-03

"I am very satisfied. Delivery was fast. Item description was accurate. "

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Verified
5/5

2009-02-27

"I wouldn't normally take the time to do this, but simplemicro.com is the BEST! It was easy to use, I got my order exactly as scheduled (3 days, that's FAST!), it was exactly what I ordered and it was in perfect condition when it arrived. Normally I am leary about these kind of sites, but simplemicro.com was above and beyond what I expected. They are a great example of what all order websites should be! I will be recommending their website to EVERYONE I know. It was fast, easy, and half the price of buying it at a retail store. I am VERY pleased with these guys. I will be going to them for all of my electronic accessory needs. Great job guys!"

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5/5

2009-02-03

"Super fast delivery. One day from placing my order online to my doorstep. My laptop battery fit perfectly and is charging as I write this. And this was Standard Ground Delivery. Highly recommended for all your battery needs. "

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Verified
5/5

2009-01-30

"I ordered a (LAC-DEOPA10G) Dell PA-10 90W power ac adapter/ charger for my Dell Inspiron 9300 laptop. I placed my order on Monday Jan 26th and received my order this morning Thurs Jan 29th. The power adapter was exactly what I was looking for and was in perfect working order. The price was much cheaper than any other site as well. I was worried because of some of the bad reviews this site has gotten, but at half the price of other retailers I thought it was worth the risk as many other customers had given great reviews. As for my experience it has been great so far and the product was exactly what I needed."

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Verified
1/5

2009-01-26

"We will never do business with this rip-off site again. We used their web page to find power adapters for laptops. We entered the manufacturer and model number of our laptop and were given a part number. We ordered that part number and when it arrived it would not fit the laptop. This was an error of their web site but upon oontacting them we had to bear the cost of shipping and a "15% restocking fee". This was their error but yet we had to pay for it. This is little more than theft. We will never do business with this vender again and would recommend that you don't either."

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