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Product & services pricing
0.00/5
Chance of future purchase:
4.91/5
Shipping & packaging:
0.00/5
Customer service:
5.00/5
Return/Replacement policy:
0.00/5
Verified
5/5

2024-04-30

Best Parts Dept! So helpful and knows their stuff!

"We have been to several Parts dept lately, trying to get parts for our 1991 Land Cruiser.
Simi Toyota's parts dept was so helpful. They found the right part number (I had it wrong), and gave me ideas on when the part would arrive. They even said they could deliver it to the Maaco a couple of blocks away.
Thanks for going the extra mile.

"

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Verified
5/5

2024-04-29

Great customer service

"Talked with Joe from Simi valley Toyota and he was extremely helpful and able to offer cheaper options to ordering through the parts dept. "

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Verified
5/5

2024-03-25

Happy Camper

"Nice to be able to order online and pickup from my local Toyota dealership at a very low & fair price."

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Verified
5/5

2024-03-17

Great service advisor Rob Osborne

"Addressed the issue for my visit to the dealership suggested to me recommended services and got my car completed in ample time!"

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Verified
4/5

2024-03-14

Professional

"The service team really helped a lot. There was a slight problem with the repair, but they stepped up and fixed everything for me. It was a good experience. "

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Verified
5/5

2024-03-11

Parts department

"I met with Jon Trombley to but a part for my 2007 Camry. He was incredibly helpful. I couldn't thank him enough. Also, not the first time I've dealt with Jon and his customer service is always fantastic."

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Verified
5/5

2024-03-01

Online order

"Very good and nice work to get my part "


Verified
5/5

2024-02-16

Very helpful

"Found part on line and called Simi Valley location to order. He explained the difference in price on line and in store. I ordered on line and picked it up in store. They carried it out to the car for me."

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Verified
5/5

2024-01-13

Nice Service Department

"Friendly employees at the service department."

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Verified
5/5

2024-01-12

Parts

"Great bunch of guys. I would keep going there for parts."

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Verified
4/5

2024-01-04

Good Response

"The parts folks did well.

Can't say the same for the ordering website. Slow and buggy.
"

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Verified
5/5

2023-12-25

Excellent and Rewarding Experience

"As always, very friendly and professional assistance purchasing a new used car. We will be back when it is time to purchase or upgrade our present vehicles."

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Verified
5/5

2023-12-14

Fast Parts Ordering, Good Pricing

"I ordered parts online and they were available for pickup within two days. The parts prices were a lot less than other Toyota dealers in the area as well. I have always had a great experience with Simi Valley Toyota."

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Verified
5/5

2023-12-14

John in parts is fantastic

"Called and John is friendly and informative. Such a pleasure to work with. "

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