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Verified
5/5

2011-12-22

"I bought a Noiseblocker Black Silent NB-X2R case fan to use in a 3-year old Panasonic plasma TV, as the original NMB-MAT 3110RL-04W-S19 fan appears to be obsolete.
SVC shipped the part the same day, it arrived in 2 days in excellent condition.
Had to swap the 3-wire connector from the old fan onto the new one(cut & splice), but it works excellent in the TV.
SVC is an excellent vendor.
"

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Verified
5/5

2011-12-01

"I bought a SilenX Ixtrema 92 from SVC that came without a plug on the end of the cable - useless.

Ivan in Customer Service handled it.

Great CS!

I'm happy.
"

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Verified
5/5

2011-09-19

"A++++ Customer service. Ordered a Thermalright Silver Arrow heatsink on Friday 9/16/11 and received it in the mail the next day on the 17th! These guys are serious when they say the product will ship the same day... Unfortunately, 1 of the 2 fans that came with the heatsink does not work correctly... It makes a loud audible noise when spinning (something out of place on the motor???). Called SVC and spoke to "David" and explained to him that it would just be a pain to have to uninstall and send everything back after installation. ( Google Thermalright Silver Arrow - You'll see what I mean... Its HUGE) David re-assured me by saying they will send out a replacement fan free of charge... Awesome customer service!"

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Verified
5/5

2011-08-27

"Bought something at a good price, with good shipping...didn't work for my system...returned with no hassle or questions asked at all!"

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Verified
5/5

2011-08-16

"Have to say, like everyone else, that this was a great shopping experience with this company; order arrived faster than expected, and low prices on hard-to-find items."

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Verified
5/5

2011-08-10

"Seems moot to leave another 5 star review for a company that gets nothing else, but this buying experience merits it. After a long and almost desperate search, I found and ordered a pair of hard to find parts for a discontinued motherboard series on Monday, 08 Aug 2011 and received them (no charge for shipping) that Wednesday. I actually couldn't figure out who the package was from until I read the return address on the mailing label. Check here first even before Newegg. "

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Verified
5/5

2011-06-17

"I purchased an XSPC X2O 750 dual bay pump/res from SVC, and when it arrived the box had been severely indented on one side in-transit. When I opened it, I discovered that there was no packaging on the sides, which is obviously what led to the indentation.

I contacted ****@**** and was pleasantly greeted via by David Wing, who, in addition to notifying his packaging team about the incident, offered to personally package a new one to *my* standards and include a return label for the previous one. I discovered through testing that my pump was not damaged and the reservoir does not leak at any corners, joints, or fittings, so I thankfully did not require a new unit.

I work in a Lean department, where every process is customer-driven and defined by the customer's definition of value, and must say that my experience with Mr. Wing was the BEST customer service I have ever received. I am extremely happy with my product and continue to recommend SVC as one of the most satisfactory computer-related retailers in the US.
"

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Verified
5/5

2011-06-08

"Great company to deal with. Free shipping and order arrived in 3 days! High quality products as well. Could not be happier!"

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Verified
5/5

2011-06-05

"This is by far the best company i have ever dealt with. Great products,service and super fast shipping. 100% satisfied!!!!!!!"

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Verified
5/5

2011-05-26

"SVC is a great place to get computer parts that are always competetive in price.My first order came thru promptly and everything inside the box was in good order, and worked perfectly.I'll certainly buy again!"

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Verified
5/5

2011-05-25

"I found exactly what I needed. The product seemed better built than what I found at another store, which the price was even higher. I will be shopping again at this store. I did not have to use the return service. Excellent service. The parts I needed was sent USPS and arrived in the specified time."

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Verified
5/5

2011-05-14

"First time customer. Emailed customer service regarding some cables. Responded very quickly with a live acknowledgement, then two hours later responded with the answer. Excellent service all around. Top of my list merchant next time I need similar supplies."

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Verified
5/5

2011-05-01

"SVC is great. Nice selection of products, especially for those of us who like our computers quiet. Most recently, I ordered a case fan with free shipping from them on a Tuesday at about 8:50pm EST. Within an hour I had my second email saying the item had shipped with the USPS tracking number. It arrived on Thursday - so about a day and half from the west coast to the east coast for free."

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Verified
5/5

2011-04-26

"I purchased ICD7 and ArctiClean. Both arrived very quickly, were reasonably priced, and qualified for free shipping. Excellent seller."

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Verified
5/5

2011-04-25

"Excellent seller. Perfect selection, reasonable pricing, great service."

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