"I ordered a video card from showwow it took a long time to recieve and several emails and phone calls before they replied.The video card was faulty I had to send it back. they told me my refund would be posted on my credit card but never was and they wont reply to my emails or return their phone calls this has been going on since September 2005 it is Almost Feburary and i'm still out $170 I email them just about everyday with no reply Their customer service is the worst I have come across online I don't sugest anyone ordering from showwow. I will continously update this survey until I get my refund back"

"I ordered October 19 for my son's birthday on November 1. My credit card was billed October 22. On November 10 I found out that the order had not been delivered so I emailed ****@****. I have not received an answer. I now see that they shipped November 19, a full month after I placed the order and, needless to say they did not use expedited shipping."

"Wow,i ordered a 9700pro for 158.77(tax and shipping included) on Jan. 11 and i received the card on Jan.13 on the front of my door.Well packadged.Nice customer services.They called me on Jan.12 to confirm the order and the adress.They never pushing me to buy something else.I'm 100% satisfied.I took one precaution before to complete my order: i called to confired then the got my item in stock now.All the people who's got problem with this store seem's to be when the item are back order.

UPDATE MARCH 18:

Finnaly,my card past away in febuary.I send back the card to showwow and they received it 3 of march.they said to me than the 9700pro was not in-stock at the moment but they where supposed to receive some soon.We are now the 18th of march and no card.I send a e-mail to showwow on march 15 because this item is in-stock on the web site.Here is the e-mail:
I should say sorry. It's a technical issue again. We have updated the status and noticed the technical support to prevent it happen again. Also the video card is on the way to us, so we should be able to ship to you soon.

Status on march 18: IN-STOCK.

Take care with this shop.Impossible to reach them by phone.

UPDATE MARCH 23

After a lot of e-mail and after i told to Showwow than i will take legal procedure if the not send a replacement of the 9700pro,i received an e-mail from ANDY (the manager of Showwow).2 day's later,i received the new card and it's work fine.

Finnaly,this is a happy ending.But sadly,i will not do buisness with Showwow in the future.It's impossible to reach someone by phone.Sometime,no answer for an e-mail you send,status of items are wrong on the website.....

Be carefull with this compagny. "

"I ordered a ATI Radeon 9700 Pro 128MB for a upgrade from a EVGA FX5200 128MB and the card was DOA when I recieved it. I sent it back for warranty 12/07 and have kept in contact via email since (toadys date 12/17/04) have not been able to contact by phone as of yet. Overall I am happy with this company and their products & service."